Accounts Receivable Specialist

Summary

Symetri is seeking an Accounts Receivable Specialist to support its growing team and customer operations. Reporting to the Controller, the role manages customer payments, collections, billing reconciliation, receivables reporting, onboarding support, and accounts receivable process improvement.

Responsibilities

• Post incoming customer payments using our accounting applications
• Contact past due customers to collect balances. These are typically reminder calls and not hard collections - We experience very few unrecovered balances per year due to the high quality of our customers
• Assist with client profile information updates and new customer onboarding
• Act as a liaison for customers to reconcile any billing discrepancies
• Escalate issues of billing, payment, collections and terms as needed
• Reporting on summary status of all receivables and primary customers of concern
• Assist with AR process improvement and customer success metrics related to payment terms

Skills

• The ideal candidate will have a head for numbers and strong analytical skills
• The ability to work proactively and independently in a fast-paced office environment
• Strong written and verbal communication skills
• Strong analytical skills
• Excellent problem-solving skills
• Ability to multi-task and prioritize work effectively
• Hands-on experience as an accountant, bookkeeper, or accounts receivable clerk
• Candidates must be legally authorized to work in the United States without sponsorship
• Microsoft Office with emphasis on Excel
• Intuit QuickBooks
• Microsoft Dynamics CRM
• Degree in Accounting or equivalent experience
• 2+ years' related collections experience

Qualifications

Must Haves

• The ideal candidate will have a head for numbers and strong analytical skills
• the ability to work proactively and independently in a fast-paced office environment
• Strong written and verbal communication skills
• Strong analytical skills
• Excellent problem-solving skills
• Ability to multi-task and prioritize work effectively
• Hands-on experience as an accountant, bookkeeper, or accounts receivable clerk
• Candidates must be legally authorized to work in the United States without sponsorship

Nice to Haves

• Microsoft Office with emphasis on Excel
• Intuit QuickBooks
• Microsoft Dynamics CRM
• Degree in Accounting or equivalent experience
• 2+ years' related collections experience

Benefits

• Opportunities for advancement for the right candidate
• Generous and flexible time off (FTO), plus eight paid holidays
• Group health insurance with nominal employee contribution
• Employer-paid short- and long-term disability coverage
• Access to optional benefits through a cafeteria plan, including dental, vision, life insurance, wellness reimbursement program, and other supplemental benefits
• Employer match of employee HSA contributions, dollar-for-dollar up to the IRS limit
• 401(k) with company match of up to 4% of base salary