Accounts Receivable Specialist

Summary

Symetri provides its team members with opportunities for growth, support, and leadership while contributing to customer success. The Accounts Receivable Specialist will post customer payments, manage collections and billing reconciliation, update customer profiles, report on receivables, and support improvements to accounts receivable processes.

Responsibilities

• Post incoming customer payments using our accounting applications
• Contact past due customers to collect balances. These are typically reminder calls and not hard collections - We experience very few unrecovered balances per year due to the high quality of our customers
• Assist with client profile information updates and new customer onboarding
• Act as a liaison for customers to reconcile any billing discrepancies
• Escalate issues of billing, payment, collections and terms as needed
• Reporting on summary status of all receivables and primary customers of concern
• Assist with AR process improvement and customer success metrics related to payment terms

Skills

• The ideal candidate will have a head for numbers and strong analytical skills
• The ability to work proactively and independently in a fast-paced office environment
• Microsoft Office with emphasis on Excel
• Strong written and verbal communication skills
• Strong analytical skills
• Excellent problem-solving skills
• Ability to multi-task and prioritize work effectively
• Hands-on experience as an accountant, bookkeeper, or accounts receivable clerk
• Candidates must be legally authorized to work in the United States without sponsorship
• General Account System –Intuit QuickBooks is preferred
• CRM System – preferred Microsoft Dynamics CRM
• Degree in Accounting or equivalent experience preferred
• 2+ years' related collections experience preferred

Qualifications

Must Haves

• The ideal candidate will have a head for numbers and strong analytical skills
• the ability to work proactively and independently in a fast-paced office environment
• Microsoft Office with emphasis on Excel
• Strong written and verbal communication skills
• Strong analytical skills
• Excellent problem-solving skills
• Ability to multi-task and prioritize work effectively
• Hands-on experience as an accountant, bookkeeper, or accounts receivable clerk
• Candidates must be legally authorized to work in the United States without sponsorship

Nice to Haves

• General Account System –Intuit QuickBooks is preferred
• CRM System – preferred Microsoft Dynamics CRM
• Degree in Accounting or equivalent experience preferred
• 2+ years' related collections experience preferred

Benefits

• Opportunities for advancement for the right candidate
• Generous and flexible time off (FTO), plus eight paid holidays
• Group health insurance with nominal employee contribution
• Employer-paid short- and long-term disability coverage
• Access to optional benefits through a cafeteria plan, including dental, vision, life insurance, wellness reimbursement program, and other supplemental benefits
• Employer match of employee HSA contributions, dollar-for-dollar up to the IRS limit
• 401(k) with company match of up to 4% of base salary