Summary
Syneos Health is a global company dedicated to developing and commercializing biopharmaceutical therapies. The Manager Business Development identifies and qualifies business opportunities, manages early customer engagement, and executes scalable sales strategies using AI-driven tools and digital platforms. The role builds client relationships, supports strategic pursuits, and contributes to revenue growth and partnership development.
Responsibilities
- Manages a high volume of early-stage, later-phase, and/or lower-value companies within the assigned regional customer segment from lead generation through qualification, and triages opportunities under a specific deal size
- Leverages AI-driven platforms, digital tools, and automation to scale outreach, optimize targeting, and streamline lead qualification processes
- Identifies and qualifies prospective clients and partners for clinical research services
- Generates, assesses, and prioritizes sales leads in alignment with business development objectives and clinical research capabilities
- Conducts account research to inform engagement strategies and drive customer-centric outreach
- Contacts prospective customers to identify opportunities
- Prepares and implements the sales process and proposal development process, which includes collecting client perspectives to collaborate on preparing proposal documents and identifying and inserting win themes
- Cultivates and maintains strong relationships with both prospective and existing clients to develop long-term partnership opportunities (including actively attending conferences and road shows aligned with the region they support)
- Collaborates closely with Account Development managers (ADMs), Inside Sales Leadership, and the Regional Business Development directors to support strategic pursuits
- Maintains accurate records of all sales activities, leads, and client interactions within Salesforce CRM
- Supports the development of internal sales reporting, metrics tracking, and forecasting processes
- Stays current with industry trends, competitor offerings, and client developments to refine sales strategies
- Collaborates with marketing, business development, and sales operations teams
- Performs other duties as assigned to support the broader sales strategy and organizational growth
Skills
- Bachelor's degree required; degree in Business, Marketing, Life Sciences, or related field preferred
- Experience in a sales, marketing, commercial operations, or business development role, preferably within the healthcare, pharmaceutical, or CRO industry, with other industries considered based on transferable sales skills
- Results-driven with strong action orientation and the ability to move quickly and decisively
- High energy and entrepreneurial mindset, with creative problem-solving skills
- Strong data orientation with the ability to analyze information and adapt strategies accordingly
- Proven ability to work effectively in a fast-paced, agile, and team-oriented environment
- Experience using Salesforce or similar CRM tools for pipeline and activity management
- Strong skills in Microsoft Office Suite (Word, Excel, and PowerPoint)
- Excellent verbal and written communication, interpersonal, and presentation skills
- Ability to travel up to 10-30% for team meetings, training, or industry events
Qualifications
Must Haves
- Bachelor's degree required; degree in Business, Marketing, Life Sciences, or related field preferred
- Experience in a sales, marketing, commercial operations, or business development role, preferably within the healthcare, pharmaceutical, or CRO industry, with other industries considered based on transferable sales skills
- Results-driven with strong action orientation and the ability to move quickly and decisively
- High energy and entrepreneurial mindset, with creative problem-solving skills
- Strong data orientation with the ability to analyze information and adapt strategies accordingly
- Proven ability to work effectively in a fast-paced, agile, and team-oriented environment
- Experience using Salesforce or similar CRM tools for pipeline and activity management
- Strong skills in Microsoft Office Suite (Word, Excel, and PowerPoint)
- Excellent verbal and written communication, interpersonal, and presentation skills
- Ability to travel up to 10-30% for team meetings, training, or industry events
Benefits
- Some positions may include a company car or car allowance.
- Eligibility to earn commissions/bonus based on company and / or individual performance.
- You will collaborate with colleagues across clinical and commercial disciplines.
- Every project is a chance to solve a new challenge, learn from your colleagues, and advance your career.
- The diversification and breadth of our new and existing partnerships create a multitude of career paths and employment opportunities.