File Transfer Infrastructure Engineer

Summary

TEKsystems is a leading provider of business and technology services, and they are seeking a Managed File Transfer Engineer to provide day-to-day operational support for enterprise file transfer platforms. This role focuses on monitoring, incident resolution, and routine maintenance of secure file transfer services while assisting with migration and automation efforts.

Responsibilities

• Provide day-to-day operational support for enterprise file transfer platforms
• Focus on monitoring, incident resolution, and routine maintenance of secure file transfer services
• Assist with migration and automation efforts under the guidance of team members
• Outline and implement product upgrades
• Contribute to the analysis of business, application, and technical infrastructure requirements
• Test, debug, and document programs using Agile development practices
• Participate in high level technical concepts spanning technology and business
• Generate documentation, operational policies, and procedures, as well as documentation
• Use monitoring tools, such as Grafana, for business application and operations teams
• Contribute to the testing of business, application, and technical infrastructure requirements
• Participate in daily Risk and Control flow of Compliance, focusing on policies and procedures
• Collaborate a long-range plan designed to resolve problems and prevent them from recurring

Skills

• Managed File Transfer Operations (Axway SecureTransport or similar tools like Control M or MoveIt etc)
• Incident Troubleshooting & Support (L2-style production support)
• Linux/Unix Fundamentals (basic command line, logs, file systems)
• 6+ months of experience working with HTTPS, HSH, and SHS protocols, including validating secure connections
• Experience with reviewing certificates, or supporting encrypted data transfer workflows
• Exposure to managed file transfer tools such as Axway SecureTransport, Connect:Direct/NDM, or SFTP platforms
• Foundational understanding of networking concepts, including SFTP/FTP basics, TCP/IP, port testing, and certificates
• Experience communicating technical issues clearly, demonstrated through support interactions, group projects, or ticket documentation
• Ability to produce clear written documentation, such as incident summaries, operational notes, or procedural updates
• Bachelor's in computer science or related field preferred but not required

Qualifications

Must Haves

• Managed File Transfer Operations (Axway SecureTransport or similar tools like Control M or MoveIt etc)
• Incident Troubleshooting & Support (L2-style production support)
• Linux/Unix Fundamentals (basic command line, logs, file systems)
• 6+ months of experience working with HTTPS, HSH, and SHS protocols, including validating secure connections
• Experience with reviewing certificates, or supporting encrypted data transfer workflows
• Exposure to managed file transfer tools such as Axway SecureTransport, Connect:Direct/NDM, or SFTP platforms
• Foundational understanding of networking concepts, including SFTP/FTP basics, TCP/IP, port testing, and certificates
• Experience communicating technical issues clearly, demonstrated through support interactions, group projects, or ticket documentation
• Ability to produce clear written documentation, such as incident summaries, operational notes, or procedural updates

Nice to Haves

• Bachelor's in computer science or related field preferred but not required

Benefits

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)