Summary
TEKsystems is a leading provider of business and technology services, helping clients activate ideas and solutions. They are seeking an L2 DC Technician to troubleshoot servers, update firmware, and assist network admins with various hardware issues in a data center environment.
Responsibilities
- Troubleshoot a variety of servers and isolate the problem that the server is encountering
- Order replacement parts and install them in servers and ship back the defective part to their respective vendors
- Update firmware on servers to ensure the latest version is installed
- Configure IP addresses and default login credentials on servers
- Reach out and assist network admins on any issues they are having with a server that can range from: replacing broken or damaged cables, re-routing cables to different ports on the server or switch, replacing optics on both server and switch ports, changing out parts and installing upgraded versions of those parts in servers
- And supporting their DC/Lab teams
- Temporarily rack and stack a server or switch in a cabinet and cable it so the network admin can remotely log in and run configurations on device
- Assist network admins who reach out requesting specific assistance with servers or switch
- Assist out with Level 1 responsibilities as necessary
Skills
- Troubleshoot a variety of servers and isolate the problem that the server is encountering
- Order replacement parts and install them in servers and ship back the defective part to their respective vendors
- Update firmware on servers to ensure the latest version is installed
- Configure IP addresses and default login credentials on servers
- Reach out and assist network admins on any issues they are having with a server
- Replace broken or damaged cables, re-route cables to different ports on the server or switch
- Replace optics on both server and switch ports
- Change out parts and install upgraded versions of those parts in servers
- Support DC/Lab teams
- Temporarily rack and stack a server or switch in a cabinet and cable it
- Assist network admins who reach out requesting specific assistance with servers or switch
- Assist out with Level 1 responsibilities as necessary
- Skills: Data center, Rack and stack, Hardware troubleshooting, Troubleshooting, Data center maintenance, Infrastructure, Stacking, Racking, Cabling, Cable, Linux, Hardware, Cable installation
- This is a Contract position based out of Santa Clara, CA
- This is a fully onsite position in Santa Clara, CA
Qualifications
Must Haves
- Troubleshoot a variety of servers and isolate the problem that the server is encountering
- Order replacement parts and install them in servers and ship back the defective part to their respective vendors
- Update firmware on servers to ensure the latest version is installed
- Configure IP addresses and default login credentials on servers
- Reach out and assist network admins on any issues they are having with a server
- Replace broken or damaged cables, re-route cables to different ports on the server or switch
- Replace optics on both server and switch ports
- Change out parts and install upgraded versions of those parts in servers
- Support DC/Lab teams
- Temporarily rack and stack a server or switch in a cabinet and cable it
- Assist network admins who reach out requesting specific assistance with servers or switch
- Assist out with Level 1 responsibilities as necessary
- Skills: Data center, Rack and stack, Hardware troubleshooting, Troubleshooting, Data center maintenance, Infrastructure, Stacking, Racking, Cabling, Cable, Linux, Hardware, Cable installation
- This is a Contract position based out of Santa Clara, CA
- This is a fully onsite position in Santa Clara, CA
Benefits
- Medical, dental & vision
- Critical Illness, Accident, and Hospital
- 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
- Life Insurance (Voluntary Life & AD&D for the employee and dependents)
- Short and long-term disability
- Health Spending Account (HSA)
- Transportation benefits
- Employee Assistance Program
- Time Off/Leave (PTO, Vacation or Sick Leave)