Summary
Ingenyx is a global provider of product development and production services for medical device manufacturers. The Business Applications Engineer supports and enhances ERP, HRIS, expense management, and other business systems, including configuration, testing, upgrades, user support, and system validation.
Responsibilities
- Administer users in line with our Access Policy
- Raise and detail change requests for complex features and implementations
- Understand and implement best practices
- Escalate issues to the systems vendors support function when required
- Assist with development and testing of the system
- Provide responsive technical support for issues on our business systems
- Become an expert on business systems and provide ‘how do I…’ type support to our users
- Take the lead on ensuring that new releases are tested and verified and then brought into production as they become available
- Environment management
- Complete system validation in line with federal requirements
Skills
- 2+ years of related experience required
- Strong understanding of ERP systems and governance including policies, procedures and change management
- Experience of Process Manufacturing
- Commercial experience administering ERP and commercial systems, ideally IFS and/or UKG, and a knowledge of their technical features
- Excellent written and communication skills
- Ability to demonstrate continuous learning
- Computer literate
- Good working knowledge of Microsoft packages especially Excel and PowerBI
- Knowledge of ERP, HRIS and Expense systems
- Well organised
- Results driven
- A ‘Can do ‘attitude
- Flexible in their approach
- Forward thinking and embrace change
- Ability to communicate at all levels
- Team player but a self-starter
- Problem solving
- Continuous improvement
- Results driven
- A ‘Can do ‘attitude
- Flexible in their approach
- Forward thinking and embrace change
- Ability to communicate at all levels
- Team player but a self-starter
- Problem solving
- Continuous improvement
- ERP-systems, Commercial systems, HR systems, MS Power Automate, MS PowerBI, Excel
- SQL queries
- Experience in vendor management
- An understanding of accounting processes (Order to Cash, Procure to Pay, etc.)
- Up to 25%
- This position is based remotely in the US, with a strong preference for candidates in eastern or central time zones
Qualifications
Must Haves
- 2+ years of related experience required
- Strong understanding of ERP systems and governance including policies, procedures and change management
- Experience of Process Manufacturing
- Commercial experience administering ERP and commercial systems, ideally IFS and/or UKG, and a knowledge of their technical features
- Excellent written and communication skills
- Ability to demonstrate continuous learning
- Computer literate
- Good working knowledge of Microsoft packages especially Excel and PowerBI
- Knowledge of ERP, HRIS and Expense systems
- Well organised
- Results driven
- A ‘Can do ‘attitude
- Flexible in their approach
- Forward thinking and embrace change
- Ability to communicate at all levels
- Team player but a self-starter
- Problem solving
- Continuous improvement
- Results driven
- A ‘Can do ‘attitude
- Flexible in their approach
- Forward thinking and embrace change
- Ability to communicate at all levels
- Team player but a self-starter
- Problem solving
- Continuous improvement
- ERP-systems, Commercial systems, HR systems, MS Power Automate, MS PowerBI, Excel
- SQL queries
- Experience in vendor management
- An understanding of accounting processes (Order to Cash, Procure to Pay, etc.)
- Up to 25%
- This position is based remotely in the US, with a strong preference for candidates in eastern or central time zones
Benefits
- Medical insurance, dependent on the position offered
- Prescription drug insurance, dependent on the position offered
- Dental insurance, dependent on the position offered
- Vision insurance, dependent on the position offered
- Flexible spending accounts, dependent on the position offered
- Participation in a 401(k) savings plan, dependent on the position offered
- Paid time off benefits such as PTO, dependent on the position offered
- Short- and long-term disability benefits, dependent on the position offered
- Parental leave, dependent on the position offered
- Remote work in the US