Summary
Tenna is seeking a dedicated Project Coordinator to join its Field Services Team. The role supports customer installations by coordinating schedules, work orders, implementation plans, audits, customer follow-up, and cross-functional project execution in a fast-paced construction technology environment.
Responsibilities
- Review expense coding to ensure accuracy and compliance with project budgets
- Audit all travel and transportation arrangements to ensure they are made according to Tenna’s Travel & Expense Policy
- Verify and analyze timesheet coding, ensuring proper allocation of labor costs and adherence to company policies
- Assist in the development and maintenance of installation project schedules, ensuring tasks are correctly sequenced, and resource allocation is optimized
- Coordinate with supporting departments to ensure Mechanics have the hardware and tools to complete onsite work
- Coordinate with internal teams to manage work orders, track progress, and ensure the timely completion of projects
- Provide excellent customer service and support by following up with customers, addressing inquiries, and coordinating site locations and ATTM (Authorization to Test and Turn On) processes
- Edit installation plans, ensuring that all project requirements and milestones are properly documented and communicated
- Supports management in optimizing installation schedules. Identifies and coordinates efficiencies based on customers’ locations and timelines
- Conduct audits to ensure asset-to-tracker matches are correct, identify discrepancies, and take corrective actions as necessary
- Partners with management to ensure trackers are installed on schedule and correctly, per Tenna Procedures and Quality Standards
- Participates in customer implementation planning meetings to gather necessary details to help plan successful field installations
- Collaborate with cross-functional teams to ensure smooth project execution, resolve issues, and optimize processes
- Undertake ad hoc projects as assigned, demonstrating flexibility and adaptability to handle diverse responsibilities effectively
- Assists the field team with change orders and facilitates the necessary workflows
- Assists with training newly hired team members
Skills
- 4+ years' experience working in project coordination, dispatching, planning, or logistics-related role
- Proven experience in scheduling and managing multiple projects simultaneously
- Proficiency in project management software and tools for scheduling and documentation
- Strong experience with Microsoft Excel, Word, and Project is required
- Ability to thrive in a fast-paced environment and effectively prioritize tasks to meet deadlines
- Strong attention to detail and accuracy. Problem-solving and planning skills are vital
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders
- Ability to handle ambiguity and work independently with minimal supervision
- Strong organizational and multitasking abilities to manage competing priorities
- Flexibility and adaptability to respond to changing project needs and priorities
- High School diploma/GED required or equivalent work experience
- Ability to work within construction site environments, high/low temperatures, and outdoor elements on occasion
- A self-motivated and adaptable person with a strong service orientation and “do what it takes” attitude
- Travel is required, up to 20%
- Experience working within construction technology or the industry is an absolute plus
Qualifications
Must Haves
- 4+ years' experience working in project coordination, dispatching, planning, or logistics-related role
- Proven experience in scheduling and managing multiple projects simultaneously
- Proficiency in project management software and tools for scheduling and documentation
- Strong experience with Microsoft Excel, Word, and Project is required
- Ability to thrive in a fast-paced environment and effectively prioritize tasks to meet deadlines
- Strong attention to detail and accuracy. Problem-solving and planning skills are vital
- Excellent communication and interpersonal skills, with the ability to collaborate effectively with internal and external stakeholders
- Ability to handle ambiguity and work independently with minimal supervision
- Strong organizational and multitasking abilities to manage competing priorities
- Flexibility and adaptability to respond to changing project needs and priorities
- High School diploma/GED required or equivalent work experience
- Ability to work within construction site environments, high/low temperatures, and outdoor elements on occasion
- A self-motivated and adaptable person with a strong service orientation and “do what it takes” attitude
- Travel is required, up to 20%
Nice to Haves
- Experience working within construction technology or the industry is an absolute plus
Benefits
- Remote work nationwide
- Opportunities for personal development within a highly dynamic team
- Robust, low-cost benefit packages are offered
- Benefit coverage begins on the first date of employment
- Dependent Care is offered
- 401k match
- Employee referral bonuses