Coordinator, Business Services

Summary

On Location is a global leader in premium experiential hospitality, providing ticketing, curated guest experiences, live event production, and travel management across sports, entertainment, fashion, and culture. The Coordinator, Business Services will support client reporting requests, reconcile credit cards, update back-office data, track reporting activities, and collaborate with Reporting Analysts and business service leaders.

Responsibilities

• Complete credit card reconciliations for clients while working with agents and account managers to obtain information and meet deadlines
• Serve as the primary point of contact for assigned clients’ ad hoc and routine reporting requests
• Work with Reporting Analysts to produce customized reports through Grasp and Excel
• Update back-office data to ensure accuracy
• Maintain basic tracking of reporting requests, reconciliation status, and outstanding items
• Use company-approved AI tools to support routine tasks while verifying outputs and protecting confidential information

Skills

• Ability to develop relationships with people of different experiences and skillsets
• Excellent communication and interpersonal skills
• Microsoft Office Suite experience
• Positive, customer-centric attitude
• Knowledge of Trams/Tres is preferred
• Bookkeeping background helpful

Qualifications

Must Haves

• Ability to develop relationships with people of different experiences and skillsets
• Excellent communication and interpersonal skills
• Microsoft Office Suite experience
• Positive, customer-centric attitude

Nice to Haves

• Knowledge of Trams/Tres is preferred
• Bookkeeping background helpful

Benefits

• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurance
• Paid time off
• 401k plan
• Short- and long-term incentives, as applicable
• Growth and developmental opportunities
• Health care
• Retirement benefits
• Vacation and other paid time off
• Remote work in Florida, Nevada, California, or Texas