Community Manager - Brand & AECO

Summary

Trimble Inc. is an industrial technology company transforming the way the world works by delivering solutions that enable customers to thrive. They are seeking a Social Community Manager to support the growth of their online community and facilitate connections among AECO professionals on digital platforms.

Responsibilities

• Act as the humanized voice of the Trimble Brand across key social platforms by communicating proactive and reactive social messaging and recommending relevant engaging content to support cross-functional teams
• Engage in meaningful conversations with industry professionals and manage two-way conversations with Trimble users thoughtfully addressing and routing concerns through internal Trimble resources
• Collaborate with content teams to support community-led growth by translating complex technology updates into snackable, community-first content
• Nurture relationships with power users and source user-generated content from real-world job sites to highlight authentic customer stories. Support ambassador programs and Global Demand influencer marketing
• Monitor social channels using listening tools to identify industry trends and field friction points to share actionable data with product and marketing teams

Skills

• 3-5 years of experience working with social media and online communities for a B2B SaaS organization or media agency
• Deep familiarity with visual storytelling platforms like Instagram and TikTok tailored for field-work audiences
• Exceptional communication skills, easily translating complex technical jargon into engaging, human-centric copy
• Data-driven marketer who utilizes analytics platforms to measure community engagement ROI
• Experience building successful social communities from the ground up, especially on Reddit or TikTok
• Hands-on experience using advanced social listening tools like Sprout Social or Brandwatch
• You speak the language of architects, structural engineers, and/or site superintendents with a solid understanding of BIM, CAD, project management, or reality capture workflows

Qualifications

Must Haves

• 3-5 years of experience working with social media and online communities for a B2B SaaS organization or media agency
• Deep familiarity with visual storytelling platforms like Instagram and TikTok tailored for field-work audiences
• Exceptional communication skills, easily translating complex technical jargon into engaging, human-centric copy
• Data-driven marketer who utilizes analytics platforms to measure community engagement ROI

Nice to Haves

• Experience building successful social communities from the ground up, especially on Reddit or TikTok
• Hands-on experience using advanced social listening tools like Sprout Social or Brandwatch
• You speak the language of architects, structural engineers, and/or site superintendents with a solid understanding of BIM, CAD, project management, or reality capture workflows

Benefits

• Medical
• Dental
• Vision
• Life
• Disability
• Time off plans
• Retirement plans
• Tax savings plans for health, dependent care and commuter expenses
• Paid Parental Leave
• Employee Stock Purchase Plan