IT Intern

Summary

Universal Scientific Industrial Co., Ltd. is actively looking for a highly organized and talented IT Intern to support IT activities at their Milpitas, CA location. The IT Intern will assist the IT Department with various operational tasks including technical support, system and network assistance, documentation, security and access, software and tools, and team collaboration.

Responsibilities

• Assist in troubleshooting hardware and software issues
• Help set up and configure computers, printers, and other devices
• Respond to basic user support requests
• Monitor system performance and report issues
• Assist with routine maintenance tasks
• Help with network setup and connectivity checks
• Maintain records of IT assets and inventory
• Document technical procedures and solutions
• Update user guides and manuals
• Support user account management (e.g., password resets)
• Help enforce IT security policies
• Assist with data backup and recovery processes
• Help install and update software applications
• Assist in testing new tools or features
• Provide feedback on usability and performance
• Attend team meetings and training sessions
• Shadow IT professionals to learn workflows
• Communicate effectively with users and team members

Skills

• Communication and teamwork
• Documentation and reporting
• Basic scripting or automation
• Understanding of IT infrastructure
• Problem solving and technical troubleshooting

Qualifications

Must Haves

• Communication and teamwork
• Documentation and reporting
• Basic scripting or automation
• Understanding of IT infrastructure
• Problem solving and technical troubleshooting