LabWare Developer

Summary

USDM Life Sciences is a consulting company that supports regulated life sciences organizations with GxP technologies and business processes. The LabWare Developer will develop, configure, maintain, and support the on-premises LabWare LIMS environment, including qualification activities, production troubleshooting, instrument interfaces, and collaboration with laboratory, quality, and IT teams.

Responsibilities

• Design, develop, configure, and maintain LabWare LIMS functionality (versions 7 and 8) to meet business and laboratory requirements
• Author Installation Qualification (IQ) documentation and support related qualification/validation activities
• Provide Level 2 (L2) and Level 3 (L3) production support, including troubleshooting, root cause analysis, and issue resolution
• Perform ongoing system maintenance activities to ensure system stability, performance, and compliance
• Support and maintain instrument interfaces within LabWare (current environment includes one instrument interface)
• Partner with laboratory and quality teams to gather requirements and translate them into LabWare configurations/customizations
• Support the on-premises LabWare environment, including coordination with infrastructure/IT teams as needed
• Currently support the Thousand Oaks site, with growing responsibility for supporting LabWare on a global scale as the program expands
• Document changes, configurations, and support activities in accordance with change control and quality procedures
• Performs other related duties and assignments as required

Skills

• • Proven experience developing and configuring LabWare LIMS (v7 and/or v8)
• • Experience writing IQ documentation and supporting system qualification/validation processes
• • Experience providing L2/L3 application support in a regulated or laboratory environment
• • Familiarity with instrument interfacing within LabWare
• • Strong troubleshooting, problem-solving, and communication skills
• • Experience supporting LabWare in a life sciences, pharmaceutical, or GxP-regulated environment
• • Experience supporting multi-site or global LIMS deployments
• • Familiarity with on-premises system architecture and maintenance practices
• • Bachelor's degree in Computer Science or Information Systems or related field
• • Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment
• • Operate other office productivity machinery, such as a calculator, scanner, or printer
• • Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations
• • Master's Degree preferred

Qualifications

Must Haves

• • Proven experience developing and configuring LabWare LIMS (v7 and/or v8)
• • Experience writing IQ documentation and supporting system qualification/validation processes
• • Experience providing L2/L3 application support in a regulated or laboratory environment
• • Familiarity with instrument interfacing within LabWare
• • Strong troubleshooting, problem-solving, and communication skills
• • Experience supporting LabWare in a life sciences, pharmaceutical, or GxP-regulated environment
• • Experience supporting multi-site or global LIMS deployments
• • Familiarity with on-premises system architecture and maintenance practices
• • Bachelor's degree in Computer Science or Information Systems or related field
• • Prolonged periods of sitting or standing at a desk and working on a computer in an environmentally controlled home office environment
• • Operate other office productivity machinery, such as a calculator, scanner, or printer
• • Frequently communicate with stakeholders via telephone, email, or instant message. Must be able to exchange accurate information in these situations

Nice to Haves

• • Master's Degree preferred

Benefits

• Full-time employees are eligible for health, vision, and dental insurance, life insurance, short and long-term disability, hospital indemnity, accident, and critical care coverage.
• Both full and part-time employees, who are at least 21 years of age, are eligible to participate in USDM's 401k plan.
• Full and part-time employees may be eligible for paid time off.
• All employees are eligible for USDM's rewards and recognition program.