Summary
Varonis is a cybersecurity company focused on protecting and securing organizational data. The Advanced Services Engineer – Subject Matter Expert partners with customers in a post-sales role to optimize environments, reduce security risk, resolve complex issues, and deliver measurable outcomes across cloud and IaaS platforms.
Responsibilities
- Drive measurable outcomes from customers through hands-on engagement
- Guide customers through complex scenarios that fall outside standard playbooks
- Assess customer environments and recommend changes that reduce risk and strengthen their security posture
- Translate customer requirements into actionable technical solutions
- Provide guidance on security best practices and product usage
- Lead remediation and optimization engagements
- Troubleshoot and resolve complex, escalated issues both remotely and on-site
- Track and report on engagement progress and outcomes
Skills
- Bachelor's degree or equivalent technical education, with 3-5 years of customer-facing role
- Strong communication skills with the ability to engage both technical and executive audiences
- Deep expertise in at least one major IaaS platform (AWS, Azure, GCP), including identity and permissions management and container services (e.g., EKS/ECS, AKS, or GKE); networking experience is a plus
- Familiarity with cloud data and platform technologies such as Databricks, Snowflake, GCP, and Azure
- Exposure to security technologies and enterprise IT environments
- Excellent organizational, multitasking, and interpersonal skills
- Customer-first mindset with a proactive, solution-oriented approach
- Relevant cloud certifications preferred, such as AWS Cloud practitioner, Associate, or Professional; equivalent Azure certifications are also welcome
- Experience with Agentic AI, MCPs, or basic level coding is a plus, though not required
Qualifications
Must Haves
- Bachelor's degree or equivalent technical education, with 3-5 years of customer-facing role
- Strong communication skills with the ability to engage both technical and executive audiences
- Deep expertise in at least one major IaaS platform (AWS, Azure, GCP), including identity and permissions management and container services (e.g., EKS/ECS, AKS, or GKE); networking experience is a plus
- Familiarity with cloud data and platform technologies such as Databricks, Snowflake, GCP, and Azure
- Exposure to security technologies and enterprise IT environments
- Excellent organizational, multitasking, and interpersonal skills
- Customer-first mindset with a proactive, solution-oriented approach
Nice to Haves
- Relevant cloud certifications preferred, such as AWS Cloud practitioner, Associate, or Professional; equivalent Azure certifications are also welcome
- Experience with Agentic AI, MCPs, or basic level coding is a plus, though not required