Consultant - Integration

Summary

Veeva Systems is a mission-driven industry cloud company helping life sciences organizations bring therapies to patients faster. The Consultant - Integration role supports the design, implementation, and deployment of customer and vendor integrations for SiteVault, while managing stakeholder relationships, requirements, escalations, and post-live support.

Responsibilities

• Lead the charge in scoping integrations required by sites, ensuring alignment with customer goals and sales expectations
• Establish relationships with other software vendors and work with them to establish new connections and integration points
• Design integrations with vendors that we haven’t worked with before, using existing building blocks
• Understand customer workflows, goals, and systems, and build strong relationships with customer counterparts
• Support sites in implementing critical integrations, from collecting requirements to technical implementation and post-live support
• Provide valuable feedback

Skills

• 3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields
• Experience working with customers and third-parties directly, developing meaningful customer relationships, and gathering requirements with business and system stakeholders
• Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves
• Typical travel is 10%, but can be up to 20%
• Based in United States in Eastern or Central Time Zone is preferred
• Experience with large-scale healthcare IT deployments and standard integration patterns
• Experience leading or establishing plans for data validation, mapping, and testing efforts
• Experience with popular healthcare interoperability standards (e.g. HL7v2, FHIR) and widely accepted authentications/authorization schemes (e.g. OAuth2)
• Comfortable working with technical interface specifications from other vendors, and troubleshooting interface issues on the fly
• Experience developing reusable integrations with multiple vendors and developing model implementation plans
• SaaS/cloud experience in the management of site CTMS or eISF systems
• Clinical research experience at a site

Qualifications

Must Haves

• 3+ years of experience in enterprise software implementation in the life sciences, healthcare, or relevant fields
• Experience working with customers and third-parties directly, developing meaningful customer relationships, and gathering requirements with business and system stakeholders
• Ability to act with speed to understand requirements, create corresponding solutions, and willingness to roll up your sleeves
• Typical travel is 10%, but can be up to 20%

Nice to Haves

• Based in United States in Eastern or Central Time Zone is preferred
• Experience with large-scale healthcare IT deployments and standard integration patterns
• Experience leading or establishing plans for data validation, mapping, and testing efforts
• Experience with popular healthcare interoperability standards (e.g. HL7v2, FHIR) and widely accepted authentications/authorization schemes (e.g. OAuth2)
• Comfortable working with technical interface specifications from other vendors, and troubleshooting interface issues on the fly
• Experience developing reusable integrations with multiple vendors and developing model implementation plans
• SaaS/cloud experience in the management of site CTMS or eISF systems
• Clinical research experience at a site

Benefits

• Medical, dental, vision, and basic life insurance
• Flexible PTO and company paid holidays
• Retirement programs
• 1% charitable giving program
• Remote work position with flexibility to work from home or in the office
• This position may also be eligible for other types of compensation in addition to base salary, such as variable bonus and/or stock bonus.