Business Associate

Summary

Vega Health sources, implements, and monitors AI solutions for health systems. The Business Associate will support healthcare AI implementation engagements by analyzing business problems, coordinating workstreams, preparing client materials, and helping customers successfully adopt AI solutions.

Responsibilities

• Support AI implementation projects by coordinating and driving milestones across workstreams, including deliverables and activities specific to each workstream
• Prepare and own client-specific materials, document key decisions, and follow up on action items across internal and customer teams
• Build relationships with operational and front-line customer stakeholders while providing responsive day-to-day support throughout engagements
• Gather, organize, and validate information to support customer implementations and strategic decision-making, including market research regarding best practices from the industry/the literature and codifying case studies
• Support Engagement Manager(s) and the Director of Products and Services to coordinate customer requests, internal resources, and project timelines across multiple workstreams
• Contribute to implementation playbooks, templates, documentation, and standard operating procedures
• Support onboarding and customer success activities across customer stakeholders

Skills

• Bachelor's degree in Business, Healthcare Administration, Public Health, Engineering, Computer Science, Economics, or a related field
• 0-2+ years of experience in consulting, healthcare, operations, customer success, implementation, or a related field
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills, including exceptional skills with narrative storytelling and visualization with Power Point and written documents
• Familiarity with project management methodologies and collaborative work environments
• Experience analyzing complex datasets, building presentations, or supporting customer-facing projects
• Demonstrated interest in artificial intelligence and healthcare innovation
• Ability to organize multiple priorities in a fast-paced environment

Qualifications

Must Haves

• Bachelor's degree in Business, Healthcare Administration, Public Health, Engineering, Computer Science, Economics, or a related field
• 0-2+ years of experience in consulting, healthcare, operations, customer success, implementation, or a related field
• Strong analytical and problem-solving skills
• Excellent written and verbal communication skills, including exceptional skills with narrative storytelling and visualization with Power Point and written documents
• Familiarity with project management methodologies and collaborative work environments
• Experience analyzing complex datasets, building presentations, or supporting customer-facing projects
• Demonstrated interest in artificial intelligence and healthcare innovation
• Ability to organize multiple priorities in a fast-paced environment

Benefits

• **Visa sponsorship:** We will sponsor visas for the right candidate!
• Equity
• Medical, dental and vision insurance options
• Employee assistance program (e.g., work-life resources)
• Voluntary benefits (e.g., pet insurance)
• Free on-site parking
• Generous vacation policy
• 10 paid sick days annually
• 12 weeks of fully paid parental leave
• Weekly lunches
• Quarterly team events (with friends, family, and pets are welcome!)
• Employees who live outside of a 50-mile radius from our office may work remotely on a full-time basis with some travel to our office based on the needs of their function.
• For candidates who wish to explore relocation opportunities for this role, we can provide support.
• Vega Health will sponsor visas for the right candidate, with reasonable efforts to support obtaining the necessary visa if an offer is extended.