Field Service Engineer - Austin, TX

Summary

Videojet Technologies Inc., a Veralto company, provides product identification technologies including coding, marking, printing, consumables, and software solutions for global industries. The Field Service Engineer provides frontline technical service and support by installing, maintaining, troubleshooting, and repairing equipment, supporting customers across the territory, and identifying service and technology opportunities.

Responsibilities

• Install, maintain, troubleshoot, and repair Videojet coding and marking equipment at customer facilities
• Travel throughout the greater Dallas territory to support manufacturing customers, with most work completed during the day and limited overnight travel
• Diagnose mechanical, electrical, and software-related issues and deliver effective, timely solutions
• Build strong, trusted relationships with customers by acting as a technical advisor and problem solver
• Support business growth by identifying opportunities to promote service agreements and newer technology solutions

Skills

• Willingness to travel within the assigned territory, including occasional overnight travel
• Up to two years of technical, mechanical, electrical, or field service experience
• Basic computer and technical proficiency (email, mobile applications, Microsoft Word)
• Ability to comply with customer safety requirements, PPE standards, and site access policies
• Valid driver's license with the ability to safely operate a company vehicle

Qualifications

Must Haves

• Willingness to travel within the assigned territory, including occasional overnight travel
• Up to two years of technical, mechanical, electrical, or field service experience
• Basic computer and technical proficiency (email, mobile applications, Microsoft Word)
• Ability to comply with customer safety requirements, PPE standards, and site access policies
• Valid driver's license with the ability to safely operate a company vehicle

Benefits

• Company vehicle, laptop, phone, and uniform.
• Medical, dental, vision, and 401(k) with company match starting Day 1
• Comprehensive onboarding and advanced technical training
• Ongoing professional development and career growth opportunities
• Paid parental leave
• Employee Assistance Program (legal, financial, and counseling resources)
• PTO
• Health benefits
• 401(k)
• Incentive Pay
• Paid time off
• Medical/dental/vision insurance and 401(k) to eligible employees.