Senior Analyst, Sales Operations

Summary

Viatris is a global healthcare company that provides access to high-quality medicines worldwide. The Senior Analyst, Sales Operations role supports sales and marketing teams through performance reporting, sales force planning, data management, operational analytics, and CRM-related activities.

Responsibilities

• Creates reports and dashboards of sales force performance and call metrics to Sales and Marketing teams on a weekly/monthly/quarterly cadence
• Responsible for development and implementation of sales force alignments, call plan targeting and segmentation, and other quarterly planning, for assigned field sales force(s)
• Manages large, relational data to clean, merge, manipulate, and aggregate data for use in reporting
• Serves as the central point of contact for field and management support for data and ad-hoc analytic requests
• Collaborates with other business partners such as Marketing, Managed Markets, and Finance to provide operational analytics on sales force effectiveness and activities
• Assists with data validation, support, and training of web & mobile app sales force reports
• Cross-trains within Incentive Compensation and CRM, as well as participates in interdepartmental training to ensure alignment with Corporate goals
• Creates and maintains organized process and report documentation for assigned sales force(s), and continually works to improve internal processes
• Builds, maintains and promotes positive and professional working relationships with associates and management
• Completes special projects as deemed necessary by management
• Perform other duties as assigned

Skills

• Minimum of a Bachelor's degree (or equivalent) and 1-4 years of experience
• However, a combination of experience and/or education will be taken into consideration
• Must possess knowledge of data analytics, reporting, and strategic analysis
• Must be able to collaborate across functions while managing multiple projects simultaneously with a high degree of urgency
• Must possess strong communication and organizational skills along with the ability to strategically analyze data and prepare reports
• High proficiency in Excel (formulas, pivots, VLookups) and working knowledge of all Microsoft Office programs is required
• Ability to work with peers, managers or directors, and other departments to communicate known concepts
• Ability to solve equations, apply mathematical concepts, and perform computations
• Must have basic understanding of statistics
• Ability to calculate standard performance metrics and create visualizations
• Proficiency in speaking, comprehending, reading and writing English is required
• Bachelor of Science/Arts degree in Mathematics, Statistics, Business, or related business field preferred
• Experience working in Sales Operations and or Pharmaceutical company preferred
• Prior experience in Alteryx, PowerBI, Tableau, and/or SQL, and familiarity with syndicated subnational data sources (such as IQVIA XPO & DDD, IRI) and internal data sources (chargebacks, CRM activity) is preferred
• Understanding sales business models and pharmaceutical industry preferred

Qualifications

Must Haves

• Minimum of a Bachelor's degree (or equivalent) and 1-4 years of experience
• However, a combination of experience and/or education will be taken into consideration
• Must possess knowledge of data analytics, reporting, and strategic analysis
• Must be able to collaborate across functions while managing multiple projects simultaneously with a high degree of urgency
• Must possess strong communication and organizational skills along with the ability to strategically analyze data and prepare reports
• High proficiency in Excel (formulas, pivots, VLookups) and working knowledge of all Microsoft Office programs is required
• Ability to work with peers, managers or directors, and other departments to communicate known concepts
• Ability to solve equations, apply mathematical concepts, and perform computations
• Must have basic understanding of statistics
• Ability to calculate standard performance metrics and create visualizations
• Proficiency in speaking, comprehending, reading and writing English is required

Nice to Haves

• Bachelor of Science/Arts degree in Mathematics, Statistics, Business, or related business field preferred
• Experience working in Sales Operations and or Pharmaceutical company preferred
• Prior experience in Alteryx, PowerBI, Tableau, and/or SQL, and familiarity with syndicated subnational data sources (such as IQVIA XPO & DDD, IRI) and internal data sources (chargebacks, CRM activity) is preferred
• Understanding sales business models and pharmaceutical industry preferred