Network Operations Engineer

Summary

Vultr is on a mission to make high-performance cloud infrastructure easy to use, affordable, and locally accessible for enterprises and AI innovators around the world. They are seeking a highly skilled and experienced Network Operations Engineer to support the health and stability of their growing network infrastructure.

Responsibilities

• Work directly with customers through tickets to onboard BYO-BGP customers, troubleshoot performance issues related to availability, reachability, latency, and jitter as well as cloud native VPC networks
• Research network events to identify potentially contributing technical debt, architecture issues, or process problems and take ownership of driving end to end improvements across the platforms
• Compose, review and test procedure documentation which provides for scheduled maintenance that eliminates customer impact and improves the overall customer experience
• Work with internal teams to ensure that network issues including automation are resolved quickly
• Troubleshoot issues to identify issues at any layer of the OSI Model

Skills

• Experience with network operations troubleshooting, planning and deployment of network changes
• A minimum of 1-2 years of experience with BGP based networks, including comprehensive experience with Internet scale routing tables, IRR's, RIR's, RPKI, routing policies, peering policies and architectures
• Understanding of technologies and protocols such as VxLAN, EVPN
• Understanding of networking in the cloud including VPC's, NFV, Direct Connect, and IPsec
• Skilled with documenting the troubleshooting processes for repetitive tasks
• Proactive approach to detecting network issues before they become a larger problem
• Experience opening and following up tickets with vendors and transit providers
• Basic Linux administration experience (Debian is preferred), including understanding of Linux Kernel routes, iptables, nftables, ebtables, ipset, and network routing suites such as FRR and Bird (preferred)
• Knowledge of building scripts/tools to automate repeatable network changes and to gather network health data is preferred
• Scripting in Python and knowledge of Ansible playbooks is a plus
• Certifications such as CCNA, JNCIA are highly preferred

Qualifications

Must Haves

• Experience with network operations troubleshooting, planning and deployment of network changes
• A minimum of 1-2 years of experience with BGP based networks, including comprehensive experience with Internet scale routing tables, IRR's, RIR's, RPKI, routing policies, peering policies and architectures
• Understanding of technologies and protocols such as VxLAN, EVPN
• Understanding of networking in the cloud including VPC's, NFV, Direct Connect, and IPsec
• Skilled with documenting the troubleshooting processes for repetitive tasks
• Proactive approach to detecting network issues before they become a larger problem
• Experience opening and following up tickets with vendors and transit providers

Nice to Haves

• Basic Linux administration experience (Debian is preferred), including understanding of Linux Kernel routes, iptables, nftables, ebtables, ipset, and network routing suites such as FRR and Bird (preferred)
• Knowledge of building scripts/tools to automate repeatable network changes and to gather network health data is preferred
• Scripting in Python and knowledge of Ansible playbooks is a plus
• Certifications such as CCNA, JNCIA are highly preferred

Benefits

• 100% company-paid insurance premiums for employee medical, dental and vision plans.
• 401(k) plan that matches 100% up to 4%, with immediate vesting
• Professional Development Reimbursement of $2,500 each year
• 11 Holidays + Paid Time Off Accrual + Rollover Plan
• Increased PTO at 3 year and 10 year anniversary + 1 month paid sabbatical every 5 years + Anniversary Bonus each year
• $500 stipend for remote office setup in first year + $400 each following year
• Internet reimbursement up to $75 per month
• Gym membership reimbursement up to $50 per month
• Company paid Wellable subscription