Field Sales Engineer - Cleveland

Summary

Walter USA is seeking a Field Sales Engineer in Cleveland to increase sales of its products and services within an assigned territory. The role focuses on developing customer relationships, providing value-added technical solutions, promoting products, negotiating agreements, and reporting sales activities.

Responsibilities

• **Planning:** Plan sales activities through market analysis to define the appropriate customers that will facilitate the implementation of company strategy
• **Visiting Customers:** Schedule customer visits that are productive for the customer and our company by careful planning for the visit including the purpose and the agenda for the visit
• **Listening:** Engage in active listening with the customer that facilitates the learning of customer’s needs and requirements
• **Communication:** Communicate effectively with both internal and external stakeholders to ensure an effective network of contacts to react to customer needs
• **Negotiating:** Negotiate agreements in collaboration with customers and business partners to reach the best solution
• **Aligning Products & Processes:** Work with internal stakeholders to coordinate and align company products and processes that result in an optimized solution for the customer requirements
• **Promotion Depth/Scope:** Promote the complete range of company products and services to satisfy customer requirements for both their product and application needs
• **Active Selling:** Actively sell our products and services by providing value-added solutions that meet our customers’ needs
• **Asking for Orders:** Actively seek the sales order from the customer upon obtaining their agreement and buying with the proposed value-added solution
• **Reporting:** Document and report sales activities including test reports and cost savings, and forecasts of business through monitoring of customers and competitors

Skills

• Degree (B.S.) in mechanical engineering or business administration with technical focus, or advanced technical (A.S.) degree and or equivalent experience in cutting tool industry
• Several years of sales experience with industrial cutting tools where new business development is the primary focus OR several years of manufacturing experience and ability to sell in end-user and channel sales model
• Experience in the manufacturing or distribution marketplace
• The ability to initiate and steer the purposeful interaction with customers, including successful identification and management of accounts using a structured approach to territory management
• The ability to support customers in their productivity increases
• The ability to advise customers when it comes to Product & Services
• The ability to use relevant Walter Software & office support tools
• The ability to establish and maintain healthy working relations and partnership with key stakeholders
• The ability to utilize assigned resources to deliver results
• Ability to provide customer-tailored service
• The ability to work effectively as part of a team, actively contributing to accomplishing organizational goals
• The ability to communicate and conduct business in English
• The ability to listen, give feedback and transmit information and ideas
• The ability to negotiate successfully
• The ability to give effective presentations in front of diverse audiences

Qualifications

Must Haves

• Degree (B.S.) in mechanical engineering or business administration with technical focus, or advanced technical (A.S.) degree and or equivalent experience in cutting tool industry
• Several years of sales experience with industrial cutting tools where new business development is the primary focus OR several years of manufacturing experience and ability to sell in end-user and channel sales model
• Experience in the manufacturing or distribution marketplace
• The ability to initiate and steer the purposeful interaction with customers, including successful identification and management of accounts using a structured approach to territory management
• The ability to support customers in their productivity increases
• The ability to advise customers when it comes to Product & Services
• The ability to use relevant Walter Software & office support tools
• The ability to establish and maintain healthy working relations and partnership with key stakeholders
• The ability to utilize assigned resources to deliver results
• Ability to provide customer-tailored service
• The ability to work effectively as part of a team, actively contributing to accomplishing organizational goals
• The ability to communicate and conduct business in English
• The ability to listen, give feedback and transmit information and ideas
• The ability to negotiate successfully
• The ability to give effective presentations in front of diverse audiences

Benefits

• Life insurance
• Health insurance
• Dental insurance
• Paid vacation and holidays
• 401(k) retirement savings plan