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WebTPA
Posted 6 days agoVerified live 2d ago

Care Coordinator

Brief overview

Remote
High SchoolOr in progress
1+ yrsMinimum
1 H-1B approvalsDept. of Labor
Healthcare Care CoordinationMicrosoft Office SuiteTelephonic CommunicationVerbal and Written Communication

About the company

WebTPA provides customizable administration solutions and products to employers, health systems and insurance companies.

Visa sponsorship history

1 year sponsoring, last filed FY2023

Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.
1H-1B approved
100%approval rate
$93,728median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20231
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20231
Top sponsored roles
IT Product Manager

Job description

Summary

WebTPA is a healthcare third-party administrator that manages customized health plans and benefit solutions. The Care Coordinator provides non-clinical support to patients, families, providers, and care management staff through telephonic follow-up, resource coordination, member education, and administrative assistance.

Responsibilities

  • Serves as a resource contact, education source to patients, families, providers, and/or staff
  • Provides telephonic follow-up with members to include post hospital discharge and chronic condition management
  • Completes assigned tasks related to Care Coordination
  • Generates tasks to the assigned RN Case Manager
  • Directs patients/families to appropriate resources including community resources
  • As directed and supervised by the RN Case Manager assists in the attainment of members goals including support, member education, access to resources, assisting in the arrangement with follow-up care, etc
  • Maintains quality service by following organization standards
  • Assists with data entry, faxes, filing, and other clerical duties
  • Assists with handling inbound/outbound calls and obtaining information as requested by licensed staff

Skills

  • 1+ years related work experience in a healthcare related role
  • High school diploma or GED
  • Strong organizational and time management skills
  • Excellent verbal/written communication
  • Ability to communicate telephonically in a professional and efficient manner
  • Computer literacy in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Ability to multi-task in a fast-paced environment

Qualifications

Must Haves

  • 1+ years related work experience in a healthcare related role
  • High school diploma or GED
  • Strong organizational and time management skills
  • Excellent verbal/written communication
  • Ability to communicate telephonically in a professional and efficient manner
  • Computer literacy in Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
  • Ability to multi-task in a fast-paced environment

Benefits

  • Remote work arrangement
  • Medical, dental, vision, life and global travel health insurance
  • Income protection benefits: life insurance, Short- and long-term disability programs
  • Leave programs to support personal circumstances
  • Retirement Savings Plan includes employer contribution and employer match
  • Paid time off, volunteer time off, and 11 holidays
  • Additional voluntary benefits available and a comprehensive wellness program

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