Quality Assurance Analyst

Summary

Western Growers Assurance Trust is seeking a Quality Assurance Analyst to support technical and operational projects. The role involves providing quality assurance analysis, project support, and consultation to enhance operational efficiencies and ensure the delivery of quality software applications.

Responsibilities

• Develop test plans and assist with solution and software testing, both from integration, User Acceptance Testing, and smoke testing/implementation testing
• Deliver quality overview and assist in training and/or implementation, and acts as an internal quality consultant to advise or influence business or technical operational areas
• Perform quality audits across the various project implementations to ensure quality standards, procedures and methodologies are being followed
• Creation of user stories, use cases, test scenarios, and test cases
• Document all problems and assist in their resolution
• Define, track quality assurance data, and create dashboards/metrics to report on such as defects, defect counts, test results and test status
• Responsible for developing and executing formal test plans to ensure the delivery of quality software applications. Involved in test planning, writing test cases/scripts, test case automation and test execution
• Promote a culture of continuous improvement to reflect on processes and adjust for better efficiency
• Collect and analyze data for software process evaluation and improvements and integrate them into business processes and/or user stories to address the needs of the business
• Define and execute relevant business scenarios to satisfy real-world business needs
• Identify and remove obstacles that hinder progress and distract from the project success, enabling the team to focus and deliver value as planned for work effort
• Translate business needs into technical specifications for IT teams
• Identify operational and technical requirements based upon business need for existing and new solutions
• Adhere to the PMO processes and ensure communications are timely and complete. Respond to inquiries as outlined in process documents, schedule and facilitate meetings to address escalations and/or business as usual as liaison between Stakeholders and the Technical team to gather additional information, clarification, alignment on solutions
• Plan and support delivery of Project-level tasks, such as requirements solicitation, traceability, business process flow assessments, data analysis, and dashboard reporting. Facilitate meetings to ensure they are productive, and time boxed with an identified output
• Maintain project tracking and documentation to provide transparency on analyst progress and capacity planning. Track and report on key metrics as identified by PMO Director
• Deliver work products that meet and exceed quality standards in a timely fashion throughout the life of the identified project
• Guide teams, mediate conflicts, and communicate effectively with stakeholders
• Work closely with developers, vendor teams, and project managers to ensure successful delivery

Skills

• Quality Assurance analysis experience
• Experience in developing test plans and assisting with solution and software testing
• Experience with integration, User Acceptance Testing, and smoke testing/implementation testing
• Ability to deliver quality overview and assist in training and/or implementation
• Experience performing quality audits across project implementations
• Experience in creation of user stories, use cases, test scenarios, and test cases
• Ability to document problems and assist in their resolution
• Experience in defining, tracking quality assurance data, and creating dashboards/metrics
• Experience in developing and executing formal test plans
• Experience in test planning, writing test cases/scripts, test case automation and test execution
• Ability to promote a culture of continuous improvement
• Experience in collecting and analyzing data for software process evaluation and improvements
• Ability to define and execute relevant business scenarios
• Ability to identify and remove obstacles that hinder progress
• Experience in translating business needs into technical specifications
• Ability to identify operational and technical requirements based on business need
• Adherence to PMO processes and ensuring timely and complete communications
• Experience in responding to inquiries as outlined in process documents
• Ability to schedule and facilitate meetings
• Experience in planning and supporting delivery of Project-level tasks
• Ability to maintain project tracking and documentation
• Experience in tracking and reporting on key metrics
• Ability to deliver work products that meet and exceed quality standards
• Ability to guide teams, mediate conflicts, and communicate effectively with stakeholders
• Experience working closely with developers, vendor teams, and project managers
• Ability to maintain internet speed of 40 MB download and 10 MB upload
• Ability to maintain a HIPAA-compliant workstation
• Ability to maintain and service safety equipment
• Ability to maintain a designated room for office or protect company information

Qualifications

Must Haves

• Quality Assurance analysis experience
• Experience in developing test plans and assisting with solution and software testing
• Experience with integration, User Acceptance Testing, and smoke testing/implementation testing
• Ability to deliver quality overview and assist in training and/or implementation
• Experience performing quality audits across project implementations
• Experience in creation of user stories, use cases, test scenarios, and test cases
• Ability to document problems and assist in their resolution
• Experience in defining, tracking quality assurance data, and creating dashboards/metrics
• Experience in developing and executing formal test plans
• Experience in test planning, writing test cases/scripts, test case automation and test execution
• Ability to promote a culture of continuous improvement
• Experience in collecting and analyzing data for software process evaluation and improvements
• Ability to define and execute relevant business scenarios
• Ability to identify and remove obstacles that hinder progress
• Experience in translating business needs into technical specifications
• Ability to identify operational and technical requirements based on business need
• Adherence to PMO processes and ensuring timely and complete communications
• Experience in responding to inquiries as outlined in process documents
• Ability to schedule and facilitate meetings
• Experience in planning and supporting delivery of Project-level tasks
• Ability to maintain project tracking and documentation
• Experience in tracking and reporting on key metrics
• Ability to deliver work products that meet and exceed quality standards
• Ability to guide teams, mediate conflicts, and communicate effectively with stakeholders
• Experience working closely with developers, vendor teams, and project managers
• Ability to maintain internet speed of 40 MB download and 10 MB upload
• Ability to maintain a HIPAA-compliant workstation
• Ability to maintain and service safety equipment
• Ability to maintain a designated room for office or protect company information

Benefits

• Internet access provided by a cable or fiber provider with 40 MB download and 10 MB upload speeds.