E-Commerce Specialist (US)

Summary

Wing Assistant is redefining the future of work by helping companies build world-class teams and automate their operations. The E-Commerce Specialist will manage website operations, customer support, product listings, pricing, inventory, partnerships, and digital marketing activities.

Responsibilities

• Manage the overall operation of the website and maintain a seamless user experience
• Respond to customer inquiries and concerns and provide assistance with customer selections
• Optimize product listings and content with detailed descriptions, visual assets, and specifications
• Build customer relationships and develop partnerships with content creators, influencers, and compatible businesses
• Collaborate with internal teams on developing concepts, layouts, and promotional activities
• Set prices in accordance with industry trends and sales strategy
• Monitor inventory levels and coordinate with suppliers and logistics partners on stock availability and delivery
• Develop and maintain initiatives for PPC advertisement campaigns & social media engagement
• Ad hoc tasks

Skills

• • At least 1-year experience in eCommerce, website maintenance, and related industries
• • Experience with content, product, and inventory management
• • Experience with SEO & knowledge of non-technical SEO best practices
• • Skills and knowledge of Shopify, Amazon & eBay platforms
• • Excellent English communication skills, both written and verbal (at least B2 levels)
• • Strong copywriting and editing skills
• • Experience with using Google Analytics for project management and reporting
• • Proficient in MS Office, esp. Excel
• • Knowledge of CSS Media queries
• • USB Headset with Noise Cancellation feature
• • Working Webcam
• • Computer with at least 1.8 GHz processor and at least 4GB RAM
• • Main Internet Service Speed: at least 25 Mbps cable connection
• • Backup Internet Service Speed: at least 10 Mbps
• **Schedule:** US work hours (20-40 hours per week)
• ***\*Please only apply for this job if you are located in the US.***

Qualifications

Must Haves

• • At least 1-year experience in eCommerce, website maintenance, and related industries
• • Experience with content, product, and inventory management
• • Experience with SEO & knowledge of non-technical SEO best practices
• • Skills and knowledge of Shopify, Amazon & eBay platforms
• • Excellent English communication skills, both written and verbal (at least B2 levels)
• • Strong copywriting and editing skills
• • Experience with using Google Analytics for project management and reporting
• • Proficient in MS Office, esp. Excel
• • Knowledge of CSS Media queries
• • USB Headset with Noise Cancellation feature
• • Working Webcam
• • Computer with at least 1.8 GHz processor and at least 4GB RAM
• • Main Internet Service Speed: at least 25 Mbps cable connection
• • Backup Internet Service Speed: at least 10 Mbps
• **Schedule:** US work hours (20-40 hours per week)
• ***\*Please only apply for this job if you are located in the US.***

Benefits

• Performance Incentives
• Job Security and Stability
• Paid Training
• Inclusive Culture
• Upskilling Opportunities
• 100% Work-From-Home
• Exceptionally Supportive Team
• Opportunities for Career Growth
• Fun Work Environment
• Holiday & Overtime Pay