Operations Analyst

Summary

World Enterprises International is a company that sells window cleaning supplies to professionals and is experiencing significant growth. They are seeking a technically sharp Operations Analyst who can improve operational efficiency by leveraging data analysis and automation across various departments.

Responsibilities

• Write SQL against our sales, inventory, and shipping data and turn the answers into dashboards that leadership actually uses
• Build small automations that replace work currently done by hand in spreadsheets
• Wire up our Shopify, Amazon, and ERP data so the same number means the same thing in every report
• Set up an internal tool that helps customer service answer questions faster
• Audit our shipping invoices for carrier surcharge errors and save the company six figures
• Take a recurring report someone manually produces every week and make it run itself
• Help marketing set up tracking that actually works

Skills

• Write SQL against our sales, inventory, and shipping data and turn the answers into dashboards that leadership actually uses
• Build small automations that replace work currently done by hand in spreadsheets
• Wire up our Shopify, Amazon, and ERP data so the same number means the same thing in every report
• Set up an internal tool that helps customer service answer questions faster
• Audit our shipping invoices for carrier surcharge errors and save the company six figures
• Take a recurring report someone manually produces every week and make it run itself
• Help marketing set up tracking that actually works
• Fluent enough in Python or JavaScript to write a working script in an hour
• Have written real SQL against real databases, not just toy examples
• Can read API documentation and figure out how to use a new tool in an afternoon
• Use Claude, Cursor, or similar tools daily and have opinions about them
• Write clearly. You can take a vague business problem and write it down precisely enough that a system can act on it
• Care whether the work is actually useful, not whether it looks impressive
• Proof that you can build things. A GitHub, a side project, a spreadsheet, a script, anything that shows you make stuff that works
• Judgment about what's worth doing

Qualifications

Must Haves

• Write SQL against our sales, inventory, and shipping data and turn the answers into dashboards that leadership actually uses
• Build small automations that replace work currently done by hand in spreadsheets
• Wire up our Shopify, Amazon, and ERP data so the same number means the same thing in every report
• Set up an internal tool that helps customer service answer questions faster
• Audit our shipping invoices for carrier surcharge errors and save the company six figures
• Take a recurring report someone manually produces every week and make it run itself
• Help marketing set up tracking that actually works
• Fluent enough in Python or JavaScript to write a working script in an hour
• Have written real SQL against real databases, not just toy examples
• Can read API documentation and figure out how to use a new tool in an afternoon
• Use Claude, Cursor, or similar tools daily and have opinions about them
• Write clearly. You can take a vague business problem and write it down precisely enough that a system can act on it
• Care whether the work is actually useful, not whether it looks impressive
• Proof that you can build things. A GitHub, a side project, a spreadsheet, a script, anything that shows you make stuff that works
• Judgment about what's worth doing