Emergency Communications Innovation and AI Intern

Summary

World Vision is a Christian humanitarian organization focused on helping vulnerable children overcome poverty and experience fullness of life. The Emergency Communications Innovation and AI Intern will support the Global Centre Emergency Communications Team by improving humanitarian communications through artificial intelligence, automation, information management, dashboards, and digital transformation.

Responsibilities

• Workflow Analysis and Automation: Analyze emergency communications workflows and identify opportunities to streamline processes using Microsoft 365, automation, and AI-enabled solutions
• Process Improvement Solutions: Design and support solutions that reduce manual effort, improve situational awareness, accelerate approvals, and enhance communications delivery during emergencies
• Dashboard and Reporting Development: Create dashboards, reporting tools, and performance insights that track emergency communications outputs, media coverage, website performance, StoryHub usage, and social media engagement
• Information and Knowledge Management: Improve information accessibility through enhanced metadata, taxonomy, document management, and knowledge-sharing practices
• AI Solution Development: Support the design, testing, and implementation of Microsoft Copilot agents and other AI-enabled tools that help communicators quickly access information and improve operational effectiveness
• Tools and Resource Creation: Develop templates, collaboration workspaces, documentation, training materials, and other resources that strengthen emergency communications capabilities across global teams
• Research and Innovation: Research emerging AI, automation, and digital transformation practices used by humanitarian organizations, media organizations, and other sectors
• Recommendations and Prototyping: Evaluate innovative approaches and develop recommendations or prototypes that improve the agility, effectiveness, and responsiveness of emergency communications

Skills

• * Microsoft 365 Knowledge: Familiarity with Microsoft 365 applications, particularly SharePoint, Teams, Microsoft Lists, Copilot, and Power Automate
• * Data Analysis Skills: Ability to analyze data and create dashboards, reports, or performance insights using digital tools
• * Information Management Understanding: Knowledge of metadata, taxonomy, document management, information architecture, and knowledge-sharing practices
• * AI and Innovation Interest: Experience with or strong interest in AI-enabled solutions, workflow automation, process improvement, and digital collaboration technologies
• * Problem-Solving Ability: Strong analytical skills with the ability to identify opportunities for improvement and develop practical solutions
• * Communication Skills: Excellent written and verbal communication skills, with the ability to collaborate effectively across diverse teams and cultures
• * Curiosity and Creativity: Interest in exploring new technologies, experimenting with innovative approaches, and driving continuous improvement
• * Organization and Attention to Detail: Strong organizational skills and the ability to manage multiple priorities while maintaining quality and accuracy
• * Self-Motivation: Ability to work independently while contributing positively within a team environment
• * Commitment to our Mission: You have a demonstrated commitment to and alignment with the goals, mission, and vision of World Vision, embodying its values in all aspects of your work
• * Location: Remote within the US. You must be physically located in one of the following states where WVI is registered as an employer: Arizona, California, Colorado, Connecticut, District of Columbia (Washington D.C.), Florida, Georgia, Illinois, Maryland, Minnesota, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Tennessee, Texas, Virginia, and Washington
• * Appropriate Fields of Study/Majors: Artificial Intelligence, Information Systems, Knowledge Management, Data Analytics, Data Management, Computer Science, Digital Process Engineering, Information Technology, Business Analytics, or related fields
• * Hours: Full-time and part-time opportunities are available (20-40 hours/week)
• * At least 18 years of age
• * Must be legally authorized to work in the United States (e.g., U.S. citizen, permanent resident, or F-1 student visa holder with valid work authorization) and possess a valid U.S. Social Security Number
• * Able to commit to at least 20 hours per week for the entire internship period: 25 January – 23 April 2027
• * Current student or recent graduate from a graduate programme (within 2 years)
• * Adhere to World Vision International's Christian Statement of Faith
• * Willingness to use own electronic devices for internship purposes, and disposition to let WVI install endpoint security software on those devices
• Local Applicants Only
• *World Vision is a Christian humanitarian organisation with a mission centred on following Jesus Christ in service to the world´s most vulnerable children. Therefore, in all locations to the fullest extent legally permissible, the successful applicant will affirm our core documents, observe conduct compatible with Christian principles, serve at a high level of professional ethics and strive to act in accordance with cultural sensitivities. Furthermore, regular attendance with team and office devotions, chapel and prayer gatherings are expected in line with policies in the World Vision host location and its departments.*
• * Technical Advantage: Experience building SharePoint sites, Power BI reports, Power Automate workflows, Copilot agents, or similar automation and AI solutions is desirable but not required

Qualifications

Must Haves

• * Microsoft 365 Knowledge: Familiarity with Microsoft 365 applications, particularly SharePoint, Teams, Microsoft Lists, Copilot, and Power Automate
• * Data Analysis Skills: Ability to analyze data and create dashboards, reports, or performance insights using digital tools
• * Information Management Understanding: Knowledge of metadata, taxonomy, document management, information architecture, and knowledge-sharing practices
• * AI and Innovation Interest: Experience with or strong interest in AI-enabled solutions, workflow automation, process improvement, and digital collaboration technologies
• * Problem-Solving Ability: Strong analytical skills with the ability to identify opportunities for improvement and develop practical solutions
• * Communication Skills: Excellent written and verbal communication skills, with the ability to collaborate effectively across diverse teams and cultures
• * Curiosity and Creativity: Interest in exploring new technologies, experimenting with innovative approaches, and driving continuous improvement
• * Organization and Attention to Detail: Strong organizational skills and the ability to manage multiple priorities while maintaining quality and accuracy
• * Self-Motivation: Ability to work independently while contributing positively within a team environment
• * Commitment to our Mission: You have a demonstrated commitment to and alignment with the goals, mission, and vision of World Vision, embodying its values in all aspects of your work
• * Location: Remote within the US. You must be physically located in one of the following states where WVI is registered as an employer: Arizona, California, Colorado, Connecticut, District of Columbia (Washington D.C.), Florida, Georgia, Illinois, Maryland, Minnesota, Missouri, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Tennessee, Texas, Virginia, and Washington
• * Appropriate Fields of Study/Majors: Artificial Intelligence, Information Systems, Knowledge Management, Data Analytics, Data Management, Computer Science, Digital Process Engineering, Information Technology, Business Analytics, or related fields
• * Hours: Full-time and part-time opportunities are available (20-40 hours/week)
• * At least 18 years of age
• * Must be legally authorized to work in the United States (e.g., U.S. citizen, permanent resident, or F-1 student visa holder with valid work authorization) and possess a valid U.S. Social Security Number
• * Able to commit to at least 20 hours per week for the entire internship period: 25 January – 23 April 2027
• * Current student or recent graduate from a graduate programme (within 2 years)
• * Adhere to World Vision International's Christian Statement of Faith
• * Willingness to use own electronic devices for internship purposes, and disposition to let WVI install endpoint security software on those devices
• Local Applicants Only
• *World Vision is a Christian humanitarian organisation with a mission centred on following Jesus Christ in service to the world´s most vulnerable children. Therefore, in all locations to the fullest extent legally permissible, the successful applicant will affirm our core documents, observe conduct compatible with Christian principles, serve at a high level of professional ethics and strive to act in accordance with cultural sensitivities. Furthermore, regular attendance with team and office devotions, chapel and prayer gatherings are expected in line with policies in the World Vision host location and its departments.*

Nice to Haves

• * Technical Advantage: Experience building SharePoint sites, Power BI reports, Power Automate workflows, Copilot agents, or similar automation and AI solutions is desirable but not required

Benefits

• All US-based interns receive a monthly stipend of $800.
• Remote within the US.
• Gain hands-on experience using Microsoft Copilot, Power Automate, SharePoint, Microsoft Teams, and other Microsoft 365 tools.
• Learn how to create dashboards, analyze performance metrics, and generate insights that support effective decision-making during humanitarian emergencies.
• Build project management skills while collaborating with multiple stakeholders in a complex international organization.
• Work with communications professionals across countries, cultures, and time zones, developing valuable global collaboration skills.
• Learn how humanitarian organizations respond to emergencies in impartial and neutral ways while delivering timely, effective communications.
• Benefit from a structured project management approach, regular meetings, clear goals, milestone tracking, and an open-door environment that encourages learning and development.
• Help develop tools, systems, and processes that strengthen emergency communications capabilities and improve humanitarian impact.
• Form connections with a diverse nationwide intern cohort and colleagues.