Outbound Sales Representative

Summary

ZenBusiness helps entrepreneurs start, run, and grow their businesses by simplifying forms, taxes, and ongoing compliance. The Outbound Sales Representative will manage a sales pipeline, conduct high-volume outreach, close opportunities, recommend tailored solutions, and maintain strong customer interactions while meeting sales targets.

Responsibilities

• Own your results: Manage your pipeline like your own business — generating, advancing, and closing opportunities through proactive outreach and effective follow-up
• Drive revenue: Effectively close sales by connecting with current and prospective ZenBusiness customers and recommending tailored solutions that help them start, run, and grow their businesses
• Create opportunity: Make a minimum of 60 outbound calls daily to prospective and existing customers to move deals forward and uncover new opportunities
• Deliver excellence: Provide a consultative, value-based experience in every interaction that builds trust and demonstrates the impact of ZenBusiness products and services
• Be coachable: Implement feedback from coaching sessions and leadership. Consistent improvement through openness to feedback is a must on this team
• Stay compliant and professional: Represent ZenBusiness with integrity and professionalism, following compliance guidelines while providing a best-in-class experience
• Keep systems updated: Maintain accurate, detailed notes in Salesforce and TalkDesk during and after each customer interaction
• Stay sharp: Continuously build your product and industry knowledge to confidently speak to ZenBusiness solutions and the needs of small business owners
• Achieve and exceed goals: Meet and exceed individual sales targets and quarterly team objectives
• Uphold high call quality: Maintain consistency and excellence in every customer conversation

Skills

• High School Diploma/GED required
• History and proven experience in effectively prioritizing workload to meet objectives
• Excellent interpersonal communication skills
• Willing to learn, self-motivated, and a great team player
• Be comfortable with change and uncertainty in a fast-paced office environment
• You've been a part of a metric-driven environment
• MacOS and G-Workspace knowledge is a plus!
• Experience with Salesforce or other CRM applications

Qualifications

Must Haves

• High School Diploma/GED required
• History and proven experience in effectively prioritizing workload to meet objectives
• Excellent interpersonal communication skills
• Willing to learn, self-motivated, and a great team player
• Be comfortable with change and uncertainty in a fast-paced office environment
• You've been a part of a metric-driven environment

Nice to Haves

• MacOS and G-Workspace knowledge is a plus!
• Experience with Salesforce or other CRM applications

Benefits

• Uncapped commission
• Regular coaching and development
• Remote work
• Medical, vision, dental, disability, and life insurance for employees and their dependents
• Parental and military leave
• Employee assistance program
• 401k + match
• Annual bonus
• Pet insurance
• RSUs
• Paid parking for in-office employees
• 10 paid holidays
• Frequent social committee events
• Monthly lunch and learn series