Inventory Control Coordinator

Summary

Zimmer Biomet is a global medical technology company focused on enhancing patient mobility and renewed quality of life. The Inventory Control Coordinator manages field and distributor inventory through monitoring, traceability, communication, and reconciliation, while supporting asset protection and customer satisfaction. The role investigates variances, coordinates product returns and exchanges, maintains data integrity, conducts recall research, and produces regular and ad-hoc reports.

Responsibilities

• Investigates inventory variances and works cross-departmentally to identify root cause and recommend solutions
• Responsible for the timely research, disposition, and reporting of disputed inventory
• Review and reconcile missing/late inventory reports on a daily basis
• Facilitates the return/exchange of expiry dated/calibrated products between warehouse and field personnel, as required
• Controls the systematic movement of inventory and data integrity
• Conducts research as necessary for product recalls
• Generates regular weekly/monthly reporting as well as all ad-hoc reporting
• Manages all communication and administrative functions related to the termination of distributor inventory accounts
• Various other administrative duties as assigned or requested
• Perform duties in compliance with applicable regulations and standards such as FDA Quality System Regulation and ISO (International Organization for Standardization)
• Follow all standard operating procedures, written and oral, at all times
• Assist with strategic inventory request and fulfillment
• Monitor and assist with asset placement and recovery through cross functional collaboration with sales and operations
• Manage inventory outflow of loose inventory requests
• Manage resolution on asset return variances
• Assist with brand rationalization recovery and disposition efforts

Skills

• Computer literate with intermediate to advanced familiarity with MS Excel
• Strong customer service orientation
• Strong written and verbal communication skills, especially the ability to foster positive relationships with all internal and external (sales) personnel
• Results oriented with the ability to accomplish work in a team environment
• Strong attention to detail
• Demonstrated enthusiasm and willingness to learn
• Ability to work unsupervised on assigned tasks
• Demonstrated analytical skills, especially in the areas of process improvement and problem solving
• Highly developed organizational skills – able to handle multiple high priority tasks/projects concurrently
• 2+ years related experience
• Experience with Inventory Control practices and data analysis
• Must have a valid driver's license
• Within the medical device industry
• SAP experience and proficiency preferred

Qualifications

Must Haves

• Computer literate with intermediate to advanced familiarity with MS Excel
• Strong customer service orientation
• Strong written and verbal communication skills, especially the ability to foster positive relationships with all internal and external (sales) personnel
• Results oriented with the ability to accomplish work in a team environment
• Strong attention to detail
• Demonstrated enthusiasm and willingness to learn
• Ability to work unsupervised on assigned tasks
• Demonstrated analytical skills, especially in the areas of process improvement and problem solving
• Highly developed organizational skills – able to handle multiple high priority tasks/projects concurrently
• 2+ years related experience
• Experience with Inventory Control practices and data analysis
• Must have a valid driver's license

Nice to Haves

• within the medical device industry
• SAP experience and proficiency preferred

Benefits

• Development opportunities
• Robust employee resource groups (ERGs)
• A flexible working environment
• Wellness incentives
• A culture of recognition and performance awards