Inbound Sales Representative (Remote/Pacific Time)

Summary

A Place for Mom is a platform that guides families through the senior care search by connecting them with senior living communities and home care providers. The Inbound Sales Representative serves as the first point of contact for families, conducting consultations, educating them on care options, making referrals, and scheduling tours to support move-ins.

Responsibilities

• Work in a growing, fast-paced industry as an expert resource for families on senior care options, delivering an exceptional experience aligned to our company mission
• Take inbound, pre-screened leads working remotely from your home office as an inside sales representative, working an assigned shift with strong schedule adherence
• Conduct in-depth initial consultation calls with families
• Educate families on customized senior care options, and work to find the senior living communities and home care providers that best match their needs
• Act as the liaison between families and senior housing communities or care providers once you successfully complete the 4 week new hire training program

Skills

• • Two or more years of experience in inside sales/inbound call center
• • History of exceeding sales targets
• • Ability to multitask; simultaneously talk on the phone and take notes on the computer
• • Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
• You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year

Qualifications

Must Haves

• • Two or more years of experience in inside sales/inbound call center
• • History of exceeding sales targets
• • Ability to multitask; simultaneously talk on the phone and take notes on the computer
• • Strong computer and typing skills necessary, including Word and Excel and ability to learn and navigate internal CRM system
• You will work a 40-hour work schedule on an hourly, non-exempt basis. Schedules are set based on business needs, and may include regularly scheduled evenings and weekends, along with some holiday shifts during the year

Benefits

• $28,240 variable bonus (Uncapped)
• 401(k) plus match
• Dental Insurance
• Health Insurance
• Vision Insurance
• Paid Time Off
• Remote work from your home office
• 4 week new hire training program