Inbound Sales Development Representative

Summary

Tekmetric provides all-in-one, cloud-based software that helps auto repair shops run smarter, grow faster, and serve customers better. The Inbound Sales Development Representative partners with Channel Partners and Marketing to manage qualified inbound leads, schedule appointments for Account Executives, maintain CRM information, and support an exceptional customer experience.

Responsibilities

• Serving as the liaison for potential customers as they interact with different sales roles on their buying journey (i.e. booking demos, demo reminders, follow-ups after demo, etc…)
• Building out and refining information about leads in a CRM, to assist in lead qualification
• Providing useful details to the sales team so they can deliver a tailored demo experience
• Collaborating and keeping active lines of communication with other sales team roles that play a part in the customer journey
• Ensuring all potential customers receive exceptional service from start to finish

Skills

• Foundational sales experience required
• Experience with following defined processes using CRM
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• Strong organizational and time management skills
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
• Strong communication skills
• Candidates must be located in the Eastern or Central Time Zone
• SaaS background
• HubSpot and Salesforce, a plus

Qualifications

Must Haves

• Foundational sales experience required
• Experience with following defined processes using CRM
• Innate interest in startups, sales, and technology, with a strong desire to be a top performer
• Strong interpersonal skills and friendly professional demeanor on the phone
• Strong organizational and time management skills
• An honest and genuine approach to helping potential customers
• Strong desire to grow personally and professionally in Sales
• Strong communication skills
• Candidates must be located in the Eastern or Central Time Zone

Nice to Haves

• SaaS background
• HubSpot and Salesforce, a plus

Benefits

• Flexible remote work
• Generous Paid Time Off
• Paid maternity leave
• Paid parental bonding leave
• Paid medical leave for employees or their loved ones
• Comprehensive Medical, Dental, Vision, and Prescription coverage
• Employee-only health plans covering 100% of premiums
• Family health coverage with 50% of costs covered
• Free, confidential counseling through BetterHelp
• 401(k) Retirement Savings Plan with 100% employer match on contributions up to 6%
• Flexible Spending Accounts (FSA)
• Health Savings Accounts (HSA)
• Life and Accidental Death & Dismemberment (AD&D) Insurance
• Up to $60/month toward fitness, mental health, or almost anything that helps you feel your best
• After one year of employment, a $300 home office setup bonus
• Support for continuing education
• Fun activities