Account Manager, Managed Services

Summary

Inbounds.com is an established and fast-growing performance marketing firm delivering high quality leads and calls to large enterprise clients. As an Account Manager, Managed Services, you’ll be responsible for expanding and optimizing client accounts, ensuring they get the most value from our platform.

Responsibilities

• Own and grow an existing portfolio of clients using our data, traffic, and call solutions to maximize their ROI
• Increase account spend by identifying upsell and cross-sell opportunities across multiple verticals
• Develop data-driven strategies to optimize traffic acquisition, conversion rates, and lead quality for clients
• Monitor performance metrics (CTR, CPL, CPA, conversion rates) to assess opportunities for improvement
• Serve as the primary contact for clients, building long-term relationships and acting as a trusted advisor
• Work with internal teams (marketing, operations, and product) to ensure seamless execution of client campaigns
• Guide clients in leveraging lead gen solutions and data analytics to drive customer acquisition
• Identify industry trends to recommend innovative traffic and call solutions that fit client goals
• Analyze campaign data, prepare reports, and deliver actionable insights that drive client revenue
• Troubleshoot performance issues related to traffic, data sources, and conversion funnels
• Optimize traffic sources to ensure high-quality leads and calls for clients
• Communicate clear ROI-focused recommendations that help clients scale their marketing efforts

Skills

• 3-5+ years of experience in account management, digital marketing, or performance-based advertising
• Proven track record of managing and growing client accounts in a lead generation or call-based environment
• Strong analytical skills—you love diving into campaign performance metrics and making data-backed decisions
• Ability to navigate multiple verticals, and tailor solutions to diverse client needs
• Excellent communication, negotiation, and problem-solving skills
• Proficiency in CRM software, and marketing automation tools

Qualifications

Must Haves

• 3-5+ years of experience in account management, digital marketing, or performance-based advertising
• Proven track record of managing and growing client accounts in a lead generation or call-based environment
• Strong analytical skills—you love diving into campaign performance metrics and making data-backed decisions
• Ability to navigate multiple verticals, and tailor solutions to diverse client needs
• Excellent communication, negotiation, and problem-solving skills
• Proficiency in CRM software, and marketing automation tools

Benefits

• Performance-Based Bonuses
• Career Growth Opportunities
• Comprehensive Benefits Package (Health, Dental, Vision, Retirement Plan)
• Work-Life Balance & Flexible Working Arrangements
• Supportive Team Culture Focused on Collaboration & Innovation
• Remote or Hybrid: Hoboken, NJ