Account Management Representative

Summary

ACCO Brands develops, markets, manufactures, and sells branded academic, consumer, and business products globally. The Account Management Representative develops and nurtures partnerships with large retail accounts, drives revenue and margin growth, and serves as the voice of the customer. The role leads strategic planning, business reviews, sales presentations, cross-functional collaboration, and market analysis.

Responsibilities

• Direct selling and management accountability for a variety of product categories
• Demonstrate "best-in-class" account management, driving growth in revenue and net margin to help us achieve and exceed our goals
• Develop and execute a strategic plan to win for your business, with a clear path to goal achievement
• Act as the business manager of your business, including cross-functional team leadership
• Own and support managing strategic business reviews for key categories
• Must help to build strategies that support both ACCO Brands and customer goals each fiscal year
• Report and provide recommendations both internally and externally
• Lead sales presentations, business reviews, and category updates using POS, Circana Data, and additional in-house resources such as marketing, category management, and consumer research
• Work with internal cross functional partners in demand planning, category management, supply chain, sales support, customer, and product marketing teams to develop accurate sales goals and achieve specified levels of business performance accuracy
• Integrate and collaborate with sales organization to ensure compliance with all contracts and alignment of all opportunities
• Build excellent customer relationships with buyers and cross functional customer team members (Planners, Supply Chain, etc.)
• Be the voice of the customer, lead and communicate important initiatives and needs of the customer to deliver collaborative objectives
• Monitor competitors' brands and products as well as our market share, competitor market share, and customer market share to understand trends and opportunities and communicating to appropriate teams that drive results

Skills

• Experience working directly with national retail accounts in mass, food, drug, value, craft, and/or hardware
• Strategic, action-oriented sales leader with a proven track record of navigating obstacles, delivering results, and fostering team success through a hands-on, collaborative approach
• Knowledge on how to manage a strategic business plan and ability to manipulate/analyze data to ensure financials are on track to targets/goals
• Strong financial and overall business acumen with experience building and presenting P&Ls
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, and Outlook) required
• Strong attention to detail and problem resolution skills
• Team player and collaborator with ability to develop strong, productive relationships with colleagues
• Strong planning and organizational skills; proven ability to establish business, product, and market plans with quantitative methods
• Willing to travel up to 20-40% seasonally
• Undergraduate degree preferred with major in Marketing, Management, Finance, Business Administration, or related field

Qualifications

Must Haves

• Experience working directly with national retail accounts in mass, food, drug, value, craft, and/or hardware
• Strategic, action-oriented sales leader with a proven track record of navigating obstacles, delivering results, and fostering team success through a hands-on, collaborative approach
• Knowledge on how to manage a strategic business plan and ability to manipulate/analyze data to ensure financials are on track to targets/goals
• Strong financial and overall business acumen with experience building and presenting P&Ls
• Proficiency in MS Office Suite (Word, Excel, PowerPoint, and Outlook) required
• Strong attention to detail and problem resolution skills
• Team player and collaborator with ability to develop strong, productive relationships with colleagues
• Strong planning and organizational skills; proven ability to establish business, product, and market plans with quantitative methods
• Willing to travel up to 20-40% seasonally

Nice to Haves

• Undergraduate degree preferred with major in Marketing, Management, Finance, Business Administration, or related field

Benefits

• Comprehensive medical, prescription, dental, and vision plans
• 4% 401(k) match with immediate eligibility and vesting
• Competitive time off, available from the first day of employment
• Parental leave
• Company-paid life and disability benefits
• Critical illness, accident, and long-term care insurance options
• Employee and family assistance programs
• Remote work arrangement