Summary
Aditi Consulting is recruiting a Content Strategist to manage and update the company's Help Centers, including Business Help Centers. The role focuses on creating, editing, publishing, and strategically managing digital content while coordinating with cross-functional stakeholders and meeting quality and deadline requirements.
Responsibilities
- Create, edit, and publish content for Company’s Help Centers in clear, jargon-free language that aligns with Company’s voice
- Execute Help Center content strategy for product changes while managing feedback from cross-functional stakeholders, including marketing, technical, and business roles
- Consistently deliver content that meets or exceeds Company’s quality standards
- Meet tight publishing deadlines with high attention to detail
Skills
- Minimum of 3 years' experience in digital content writing and management, including using a CMS and HTML
- Experience working with cross-functional stakeholders to produce public-facing content
- Experience within a global technology company or digital-focused industry is a plus
- Knowledgeable about marketing or communications industries
- Preferred experience in writing technical or educational guides for consumers or businesses
Qualifications
Must Haves
- Minimum of 3 years' experience in digital content writing and management, including using a CMS and HTML
- Experience working with cross-functional stakeholders to produce public-facing content
- Experience within a global technology company or digital-focused industry is a plus
- Knowledgeable about marketing or communications industries
Nice to Haves
- Preferred experience in writing technical or educational guides for consumers or businesses
Benefits
- Non-exempt positions are eligible for overtime at a rate of 1.5 times the base hourly rate for all hours worked in excess of 40 in a work week, or as required by state or local law.
- Full-time employees are eligible to select from different benefits packages. Packages may include medical, dental, and vision benefits.
- Health savings accounts with qualified medical plan enrollment.
- 10 paid days off.
- 3 days paid bereavement leave.
- 401(k) plan participation with employer match.
- Life and disability insurance.
- Commuter benefits.
- Dependent care flexible spending account.
- Accident insurance.
- Critical illness insurance.
- Hospital indemnity insurance.
- Accommodations and reimbursement for work travel.
- Discretionary performance or recognition bonus.
- Sick leave and mobile phone reimbursement provided based on state or local law.