Coordinator II, Client Services

Summary

Advarra is a clinical research company providing ethical review services and technology solutions to support clinical trials. The Coordinator II, Client Services serves as the primary contact for sponsors, CROs, and investigator sites, providing client assistance and advising on IRB reviews, submissions, decisions, and processes.

Responsibilities

• Serve as the main Sponsor, CRO and PI site, contact on assigned studies
• Assist with other studies as needed and serve as a primary Sponsor, CRO and PI site contact on submissions that are assigned to you
• Conduct administrative review of Protocol/site submissions by reading, reviewing, and understanding protocol requirements and all supporting documentation
• Demonstrate advanced understanding of multiple types of Protocol and Site Submissions
• Document and execute client customizations as requested; process change requests for approved Protocols
• Manage vendor relations and documentation for foreign language translations
• Maintain a high level of accuracy and attention to detail; collaborate with the quality assurance team to ensure minimal rate of error
• Complete work in a timely manner, responding to customers within 24 hours of email/voicemail receipt
• Escalate any customer or timeline issues to management

Skills

• Two (2) years' experience in IRB or clinical research setting that includes applying regulations to the protection of human subjects
• Intermediate computer skills, including proficiency with MS Office Suite with an emphasis on Word and Outlook
• Ability to effectively use proprietary system
• Sit or stand for extended periods of time at stationary workstation
• Regularly carry, raise, and lower objects of up to 10 Lbs
• Learn and comprehend basic instructions
• Focus and attention to tasks and responsibilities
• Verbal communication; listening and understanding, responding, and speaking
• Certified IRB Professional (CIP) or attainment of CIP within one (1) years of eligibility

Qualifications

Must Haves

• Two (2) years' experience in IRB or clinical research setting that includes applying regulations to the protection of human subjects
• Intermediate computer skills, including proficiency with MS Office Suite with an emphasis on Word and Outlook
• Ability to effectively use proprietary system
• Sit or stand for extended periods of time at stationary workstation
• Regularly carry, raise, and lower objects of up to 10 Lbs
• Learn and comprehend basic instructions
• Focus and attention to tasks and responsibilities
• Verbal communication; listening and understanding, responding, and speaking

Nice to Haves

• Certified IRB Professional (CIP) or attainment of CIP within one (1) years of eligibility

Benefits

• Variable bonus in addition to base salary
• Health coverage
• Paid holidays
• Other benefits
• Remote work in the United States