Summary
Advocate is committed to empowering Americans to obtain the government support they've earned by streamlining the application process. They are seeking a Claims Assistant to ensure smooth case management and operational support, handling various administrative tasks and contributing to the overall efficiency of the organization.
Responsibilities
- Ensure the Social Security Administration (SSA) has processed representative forms and provided access to Electronic Records Express (ERE)
- Manage a high volume of incoming mail as the company continues to grow
- Handle calls and texts to the client care team’s dedicated 888 line
- Schedule appointments for case managers to keep operations on track
- Request medical source statements and assist with other administrative tasks to ensure smooth process flow
Skills
- Strong administrative and clerical skills are essential
- Highly organized and capable of managing multiple tasks efficiently
- Strong attention to detail and task-oriented mindset
- Ability to thrive in a fast-paced and growing work environment
- Prior experience with Social Security disability is preferred but not required
Qualifications
Must Haves
- Strong administrative and clerical skills are essential
- Highly organized and capable of managing multiple tasks efficiently
- Strong attention to detail and task-oriented mindset
- Ability to thrive in a fast-paced and growing work environment
Nice to Haves
- Prior experience with Social Security disability is preferred but not required