Summary
AfterShip is a post-purchase SaaS company transforming the global eCommerce landscape. The Solutions Engineer role is critical in driving revenue by bridging technical capabilities with business value and involves improving deal quality, delivering impactful demos, and addressing technical objections.
Responsibilities
- Help win deals: Improve deal quality, reduce friction, and increase close rates through strong technical and commercial execution
- Run discovery & shape solutions: Uncover real business problems and translate them into tailored solutions and demo narratives
- Deliver high-impact demos: Run structured, outcome-driven demos that clearly communicate business value (not feature walkthroughs)
- Handle technical objections: Confidently address integration, scalability, and implementation questions in live deals
- Stay hands-on with the product: Use and test the product regularly to strengthen demos and technical credibility
- Partner cross-functionally: Work with Product and PMM to align on releases and share structured field feedback
- Improve how we sell : Proactively identify gaps in demos, messaging, and sales execution and drive improvements
Skills
- 2+ years of experience as a Solutions Engineer / Sales Engineer in B2B SaaS
- Strong technical foundation (APIs, integrations, SaaS workflows) with the ability to ramp quickly into complex products
- Commercially minded: you care about winning deals and connecting technical work to revenue impact
- Strong demo storyteller who can simplify complexity into clear customer value
- Confident in discovery and technical objection handling across Mid-Market and Enterprise deals
- Highly hands-on with the product and comfortable leading live conversations independently
- Clear, structured communicator who builds trust quickly with both technical and non-technical audiences
- Fast, proactive operator with strong ownership and follow-through
- Collaborative partner to Sales, Product, and PMM who brings insights from the field
Qualifications
Must Haves
- 2+ years of experience as a Solutions Engineer / Sales Engineer in B2B SaaS
- Strong technical foundation (APIs, integrations, SaaS workflows) with the ability to ramp quickly into complex products
- Commercially minded: you care about winning deals and connecting technical work to revenue impact
- Strong demo storyteller who can simplify complexity into clear customer value
- Confident in discovery and technical objection handling across Mid-Market and Enterprise deals
- Highly hands-on with the product and comfortable leading live conversations independently
- Clear, structured communicator who builds trust quickly with both technical and non-technical audiences
- Fast, proactive operator with strong ownership and follow-through
- Collaborative partner to Sales, Product, and PMM who brings insights from the field
Benefits
- Competitive compensation
- Remote-first/hybrid-flexible work setups
- Healthcare coverage offered from day 1
- Retirement plans including company match
- Unlimited PTO
- Annual learning & wellness benefit
- Monthly book perk
- Career progression & professional development
- In-office lunch and commuter benefits for those located in our hub locations