Summary
AHEAD builds platforms for digital business and is seeking a Project Manager to join their Modern Data Center team. The role focuses on managing infrastructure-related projects, ensuring service delivery success, and developing PMO processes.
Responsibilities
- Plan and coordinate all aspects of technical projects from initiation through delivery
- Help ensure service delivery success and customer satisfaction through effective project management
- Help manage incidents and communication to various clients
- Work closely with Senior Project Managers and Program Managers on project tasks and provide project status updates regularly
- Utilize Ahead systems and various management tools to maintain updated project information
- Assist in developing SOWs and customer presentations
- Develop customer relationships and aids in identifying additional sales opportunities
- Identify and execute on opportunities and efforts to ensure customer success
- Develop, define, and execute project plans, project scope, activities, schedules, budgets, and deliverables
- Develop and distribute project status reports to internal management and client project teams
- Coordinate activities and tasks among project team members, other internal departments, and client or vendor/subcontractor organizations as needed to meet project goals, and ensures project completion is on schedule, within budget constraints, and of the appropriate quality standards for the project scope
- Manage project risks, issues/problems, and activity progress to ensure project goals (e.g., deadline, scope and quality) are achieved
- Conduct project closure activities to formalize and communicate the project acceptance, handover documentation, and ongoing activities
Skills
- Strongly developed communication skills
- Experience providing top-level customer service
- A passion for cutting-edge technology
- Learns quickly and adapts well to new challenges
- Enthusiastic and motivated to learn and grow
- Ability to stay organized and composed while managing multiple tasks
- Consulting experience
Qualifications
Must Haves
- Strongly developed communication skills
- Experience providing top-level customer service
- A passion for cutting-edge technology
- Learns quickly and adapts well to new challenges
- Enthusiastic and motivated to learn and grow
- Ability to stay organized and composed while managing multiple tasks
Nice to Haves
Benefits
- Medical, Dental, and Vision Insurance
- 401(k)
- Paid company holidays
- Paid time off
- Paid parental and caregiver leave
- Plus more! See benefits for additional details.