Appen
Posted 24 days agoVerified live 1d ago
Client Partner
Brief overview
Remote
UndergradOr in progress
2+ yrsMinimum
Client Relationship ManagementAI and Data SolutionsAccount GrowthStrategic ConsultingFinancial ForecastingMicrosoft ExcelProject Management
About the company
Appenappen.com
Appen offers a wide variety of services to technology companies seeking to compete and expand in the global marketplace.
Job description
Summary
Appen provides human-generated data and AI training solutions for developing and evaluating advanced AI models. The Client Partner manages strategic client relationships and AI data project delivery while coordinating internal teams, managing project parameters, and identifying opportunities for account expansion and profitable growth.
Responsibilities
- Serve as a primary point of contact for key client stakeholders throughout the engagement
- Define project approaches, deliverables, staffing needs, pricing considerations, and success criteria with internal teams
- Manage scope, timelines, budgets, risks, and changes throughout the project lifecycle
- Identify opportunities to expand services and renew engagements in partnership with Sales and Marketing
- Lead performance and post-project reviews to evaluate business impact and strengthen future engagements
Skills
- Experience managing client relationships and projects in a professional AI, LLM, data, or related technology solutions environment
- Relevant degree or equivalent professional experience (min 2+ years)
- Experience managing project scope, budgets, timelines, deliverables, and stakeholder expectations
- Comfortable engaging with technical concepts in AI and data, and proactive about staying current on industry trends
- Strong commercial and analytical skills, with the ability to evaluate opportunities and support profitable growth
- Excellent written and verbal communication skills, with the ability to influence stakeholders and communicate complex information clearly
- Ability to adapt to changing priorities and evolving client needs
- Experience in project management, account growth, or strategic consulting
- Comfort working with revenue/margin data and forecasting tools (e.g., Excel, pipeline systems) to produce and maintain accurate forecasts
- Willingness to adjust working hours to maintain meaningful overlap with clients and colleagues across regions
Qualifications
Must Haves
- Experience managing client relationships and projects in a professional AI, LLM, data, or related technology solutions environment
- Relevant degree or equivalent professional experience (min 2+ years)
- Experience managing project scope, budgets, timelines, deliverables, and stakeholder expectations
- Comfortable engaging with technical concepts in AI and data, and proactive about staying current on industry trends
- Strong commercial and analytical skills, with the ability to evaluate opportunities and support profitable growth
- Excellent written and verbal communication skills, with the ability to influence stakeholders and communicate complex information clearly
- Ability to adapt to changing priorities and evolving client needs
- Experience in project management, account growth, or strategic consulting
- Comfort working with revenue/margin data and forecasting tools (e.g., Excel, pipeline systems) to produce and maintain accurate forecasts
- Willingness to adjust working hours to maintain meaningful overlap with clients and colleagues across regions
Benefits
- Flexibility to deliver in a way that works for you and your team
- Tools and resources to support your work
- Development opportunities to continue building your capability over time
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