Inside Sales Representative

Summary

Arrow Electronics is hiring an Inside Sales Representative to support its Semiconductor unit. The role manages customer account relationships, drives margins and solutions selling, coordinates quoting and fulfillment, supports quality and financial processes, and serves as a liaison among suppliers, customers, and internal teams.

Responsibilities

• Managing the overall account relationship by providing strategic service and support to an assigned customer base. Maximize margins, gain market share, and drive value added solution selling
• Working with internal and external resources, providing customer service, often facilitating work of others in quoting, fulfilling demand, ensuring on-time delivery of orders, providing engineering support, and troubleshooting other customer problems
• Functioning as key liaison between suppliers, supplier reps, and customers to build and establish long-term business partnerships for Arrow
• Responsible for Sales Excellence through the development and management of customer strategy in assigned account territory
• Sell and drive Solutions Selling within the approved account level strategy. Requires knowledge of a competitive landscape in the market and the ability to make sales decisions based on that information
• Responsible for on-going Sales Support activities for the Order to Invoice process. Owns the customer interface for backend Quality processes: corrective actions, Field Quality Reports. Owns and Maintains Perfect Order Index (POI) and Inventory integrity to minimize write offs/bill backs
• Owns the customer interface for important Credit and Financial Information as well as coordination of all available resources and support functions
• As owner of the overall customer Quote to Order sales objectives, set strategy for the quote process, coordinate resources and processing of customer quotations (Quote Center, Quote Cover Sheet, PM Views, Management, FSR, Suppliers, Value Add, and SSG), validate EOL and item class change (NCNR), negotiate pricing and Quote markup (owns strategy and application) and notify customer of all/any price increases
• This job profile requires the assignment and participation in a sales compensation plan. A portion of OTE will be variable and tied to specific sales-related goals as set forth by Arrow

Skills

• Has a high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems
• Generally, has substantial work experience involving complex concepts and procedures in theories/concepts in own function
• Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership
• Typically requires a 4-year degree or 3+ years of related experience

Qualifications

Must Haves

• Has a high level of discretion to vary from established procedures, works under broad supervision, and solves some complex problems
• Generally, has substantial work experience involving complex concepts and procedures in theories/concepts in own function
• Fully Remote: Must be able to travel to an Arrow office location as requested by Arrow leadership
• Typically requires a 4-year degree or 3+ years of related experience

Benefits

• Participation in a sales compensation plan, with a portion of OTE variable and tied to specific sales-related goals
• Fully remote work, with required travel to an Arrow office location as requested by Arrow leadership
• Medical, Dental, Vision Insurance
• 401k, With Matching Contributions
• Short-Term/Long-Term Disability Insurance
• Health Savings Account (HSA)/Health Reimbursement Account (HRA) Options
• Paid Time Off (including sick, holiday, vacation, etc.)
• Tuition Reimbursement
• Growth Opportunities