Inside Sales Representative (Sales)

Summary

Altera is seeking a customer-focused Inside Sales Representative to support its field sales team and customers through the Lead-to-Order process. The role manages customer relationships, sales operations, orders, forecasts, CRM data, distributor coordination, and cross-functional sales support activities.

Responsibilities

• Build and maintain strong customer relationships in partnership with the field sales team, with emphasis on customer procurement and planning personnel  ​
• Provide proactive back-office support to the Sales and FAE teams for specific assigned accounts, including Design Registration review, Pricing/Quote requests, and process documentation  ​
• Work directly with end customers on orders, IP/Tools licensing, and design related inquiries, ensuring timely follow-up and resolution.  ​
• Manage escalation or exception requests on customer orders placed through distributors, coordinating closely with a centralized Sales Service team that processes orders from customers and distribution channel partners.  
• Coordinate sample requests and new product introduction (NPI) support between field sales, Product Marketing, and Operations  ​
• Work with customers and distributors to collect, enter, and analyze demand signals to prepare consolidated sales forecast in support of the planning process.  ​
• Maintain accurate design registration for DDC and opportunity data in the CRM system.  ​
• Ensuring correct distributor margin is applied for each opportunity  ​
• Collaborate cross-functionally with Business Management, Business Operations, and Legal on contract/special agreement, agreements, pricing, and compliance activities 

Skills

• Bachelor's Degree or equivalent experience in Business or a related field
• 3+ years of experience in sales support, inside sales, or sales operations, ideally within the semiconductor, electronics, or high-tech industry
• Familiarity with high-touch technical sales and distribution models
• Strong interpersonal and communication skills, with the ability to tailor messaging to different audiences
• Proven ability to work both independently and collaboratively in a dynamic, fast-paced environment
• Demonstrated business acumen and customer-focused mindset
• Skilled in multitasking and managing shifting priorities effectively
• Proficiency in CRM systems (e.g., Salesforce), Excel, and ERP tools
• Detail-oriented with a strong process mindset
• Fluent in English (spoken and written), as well as the local language of the assigned customer region
• Applicants must be eligible for any required U.S. export authorizations
• Understanding of the FPGA sales process is a plus

Qualifications

Must Haves

• Bachelor's Degree or equivalent experience in Business or a related field
• 3+ years of experience in sales support, inside sales, or sales operations, ideally within the semiconductor, electronics, or high-tech industry
• Familiarity with high-touch technical sales and distribution models
• Strong interpersonal and communication skills, with the ability to tailor messaging to different audiences
• Proven ability to work both independently and collaboratively in a dynamic, fast-paced environment
• Demonstrated business acumen and customer-focused mindset
• Skilled in multitasking and managing shifting priorities effectively
• Proficiency in CRM systems (e.g., Salesforce), Excel, and ERP tools
• Detail-oriented with a strong process mindset
• Fluent in English (spoken and written), as well as the local language of the assigned customer region
• Applicants must be eligible for any required U.S. export authorizations

Nice to Haves

• Understanding of the FPGA sales process is a plus

Benefits

• Commission-based role
• Salary + incentive