Entry-Level Field Service Engineer - January 2027 Start

Summary

BW Papersystems, part of the Barry-Wehmiller Group, builds capital equipment for the paper and packaging industries. The Entry-Level Field Service Engineer will install, service, program, troubleshoot, and support capital equipment at customer sites, with extensive travel and training provided at a Wisconsin facility.

Responsibilities

• PLC Programming and Troubleshooting: Program, debug, and troubleshoot PLC systems and other automation controls to optimize machine performance
• Customer Support: Troubleshoot customer equipment issues on-site, providing timely and effective solutions
• Installations and Upgrades: Assist with on-site installations, commissioning, and upgrades of new and existing machinery
• Diagnostics and Servicing: Conduct routine and emergency servicing, diagnosing electrical, pneumatic, and mechanical issues
• Training: Train customer operation and maintenance personnel with an emphasis on safety, PLC systems, and best practices
• Documentation: Maintain detailed records, including installation reports, programming changes, and service documentation
• Technical Guidance: Utilize assembly drawings, wiring diagrams, PLC ladder logic, machine manuals, and technical procedures for installations and adjustments
• Quality Assurance: Detect and report defective or faulty materials and equipment
• Perform other duties as assigned, maintaining a clean and safe work environment
• Work independently with general direction, adhering to policies and objectives
• Provide technical guidance for installations and PLC programming to team members as needed

Skills

• Highly skilled and motivated team players
• If you are passionate about working hands-on with machinery, have experience in PLC programming and troubleshooting, and thrive in a customer-focused, self-directed environment
• Hands-on experience in PLC programming, debugging, and troubleshooting
• Knowledge of manufacturing methods, automation controls, and electrical/pneumatic systems
• Ability to read and interpret schematics, prints, assembly layouts, and ladder logic
• Strong customer service skills with the ability to positively influence relationships
• Excellent problem-solving skills in situations with limited standardization
• Proficiency in MS Office
• Strong written and verbal communication skills
• Exceptional multitasking abilities, adaptability, and a positive attitude
• Bachelor of Science in Electrical, Mechanical, or Industrial Engineering, Engineering Technology, Controls, or a related field from an accredited institution
• Hands-on experience in programming, debugging, and troubleshooting PLCs is required
• Knowledge of electrical, pneumatic, and control systems is required
• Good mechanical aptitude and customer relations skills are essential
• Candidates must be eligible to obtain and maintain a valid passport
• Experience with CAD systems or SolidWorks is beneficial
• Multilingual proficiency is a plus

Qualifications

Must Haves

• highly skilled and motivated team players
• If you are passionate about working hands-on with machinery, have experience in PLC programming and troubleshooting, and thrive in a customer-focused, self-directed environment
• Hands-on experience in PLC programming, debugging, and troubleshooting
• Knowledge of manufacturing methods, automation controls, and electrical/pneumatic systems
• Ability to read and interpret schematics, prints, assembly layouts, and ladder logic
• Strong customer service skills with the ability to positively influence relationships
• Excellent problem-solving skills in situations with limited standardization
• Proficiency in MS Office
• Strong written and verbal communication skills
• Exceptional multitasking abilities, adaptability, and a positive attitude
• Bachelor of Science in Electrical, Mechanical, or Industrial Engineering, Engineering Technology, Controls, or a related field from an accredited institution
• Hands-on experience in programming, debugging, and troubleshooting PLCs is required
• Knowledge of electrical, pneumatic, and control systems is required
• Good mechanical aptitude and customer relations skills are essential
• Candidates must be eligible to obtain and maintain a valid passport

Nice to Haves

• experience with CAD systems or SolidWorks is beneficial
• multilingual proficiency is a plus

Benefits

• Extensive training onsite at one of our Wisconsin facilities, with housing provided, for approximately 3 months
• After the initial training period, you can live anywhere in the US and travel to customer sites
• Travel schedules are planned in advance to provide flexibility and predictable time off between assignments
• Field Service Team Members are not expected to report to an office when not traveling or working on a customer assignment
• Field Service Team Members get to keep all travel rewards (hotel, airline, rental car)
• International travel opportunities may also be available based on business needs and the employee’s interest and availability