Field Service Technician/Engineer

Summary

Barry-Wehmiller is a diversified global supplier of engineering consulting and manufacturing technology for the packaging and paper-converting industries. The Field Service Technician position involves performing electro-mechanical work, assisting engineers, and training customers on equipment operations and maintenance.

Responsibilities

• Work from assembly drawings, wiring diagrams, machine manuals, technical procedures and specifications to assist with or install new machines and upgrade as required; responsible for installations of various sections and complete machines and adjustments as necessary to ensure proper operation
• Set up and operate machinery to produce customer’s product; instruct operators in set-up and operating procedures; provide technical and practical answers to customer’s questions or problems
• Perform routine and/or emergency breakdown mechanical/electrical service on company equipment; determine root cause of trouble; prepare report of findings and solutions to problem
• Assist installation coordinator with pre/post installation meetings and audits at customer facility and assessing manpower needs
• Report quality issues and take corrective action to prevent reoccurrence
• Act as liaison between customer and company; maintain positive relationships with customers
• Prepare and submit reports as required
• Provide leadership, coaching and mentoring to less experienced personnel
• Work in a team of field service team members, contractors and/or customer personnel through the project stages
• Create and sustain a safety environment that promotes a safety mindset, embraces training and adherence to safety policies and procedures, and encourages awareness and correction of safety hazards
• Ensure that work areas and equipment are maintained in clean and orderly condition and all safety regulations are observed; report and correct any unsafe work practices or conditions immediately
• Perform other duties as assigned

Skills

• An Associate degree in Electro-Mechanical Technology or a related field
• 18 years old at the time of hire to operate equipment
• A strong mechanical and/or electrical skill set
• Ability to travel at least 50% of the time
• B.S. degree in Mechanical or Electrical Engineering or Electrical Technology
• Knowledge of basic web handling and industrial experience, with focus in the Paper Products, Packaging, Nonwovens or Flexographic presses
• Knowledge of Giddings & Lewis, Rockwell, and Siemens PLC
• Background in machine process control
• Experience with Indramat and Rockwell servo control systems
• Experience with advance networking communications, including Ethernet and SEROCS protocols

Qualifications

Must Haves

• An Associate degree in Electro-Mechanical Technology or a related field
• 18 years old at the time of hire to operate equipment
• A strong mechanical and/or electrical skill set
• Ability to travel at least 50% of the time

Nice to Haves

• B.S. degree in Mechanical or Electrical Engineering or Electrical Technology
• Knowledge of basic web handling and industrial experience, with focus in the Paper Products, Packaging, Nonwovens or Flexographic presses
• Knowledge of Giddings & Lewis, Rockwell, and Siemens PLC
• Background in machine process control
• Experience with Indramat and Rockwell servo control systems
• Experience with advance networking communications, including Ethernet and SEROCS protocols