Manager, Donor Communications

Summary

BBYO is an organization committed to enhancing the Jewish experience and building a meaningful, teen-led future. The Manager, Donor Communications strengthens relationships with supporters through strategic communications, compelling content, fundraising campaign execution, and donor-focused support for BBYO International Convention activities.

Responsibilities

• Develop and implement donor communications strategies that align with BBYO's mission and fundraising goals
• Work closely with the Director of Grants and Philanthropic Engagement to ensure aligned messaging across donor and major funder communications
• Execute fundraising journeys in Salesforce Marketing Cloud, including the use of journeys, dynamic data, A/B tests, and other features
• Support the Director of Grants and Philanthropic Engagement with Honor Society communications operations, including pulling relevant distribution lists, setting up communications in internal systems, and overseeing direct distribution
• Draft, edit, and produce high-quality communications, including emails, one-pagers, donor video outlines, and website copy geared toward supporters
• Create tailored content for donor stewardship, including thank-you letters, impact updates, newsletters, and donor spotlights
• Manage content resource hub for fundraisers including templates, photos, statistics, quotes, and materials related to donor engagement
• Manage and execute two major grassroots fundraising campaigns in collaboration with BBYO regions, including Giving Tuesday
• Write copy for five direct mailings a year; work with in-house design team and external mail house to create and mail appeals
• Write and manage messaging for fundraising campaigns, appeals, and special initiatives across print and digital platforms; track and report on metrics for all communications and campaigns
• Contribute to the development of donor-focused materials for the IC Adult Experience
• Support the development and growth of funder sponsorships at IC, coordinating with the SVP of Leadership Engagement on any major supporter sponsorship conversations to ensure consistent communication and execution onsite
• Support IC Adult Experience operations, including managing content for meter boards and leading on other content needs for adult attendees
• Serve as the on-the-ground point of contact for photo/video interviews during the IC Adult Experience, coordinating with the marketing team on content needs
• Attend all major BBYO events including Staff Conference, and International Convention each year, as well as team retreats and other events as assigned
• To perform this job successfully, the individual must be able to perform each essential duty/function with or without reasonable accommodation in accordance with applicable law

Skills

• * Washington, DC preferred, open to remote locations in the United States
• * A bachelor's degree in English, journalism, marketing, communications, or related area
• * 3–5 years of experience in non-profit communications, donor relations, or related field
• * Understanding of fundraising principles and the donor journey
• * Exceptional writing, editing, and storytelling skills with a supporter-centric mindset
• * Strong project management and organizational abilities; able to manage multiple projects and deadlines
• * Familiarity with Jewish culture, values, and community preferred
• * Some experience with CRM systems (e.g., Salesforce), email marketing platforms (e.g., Salesforce Marketing Cloud), and basic design tools (e.g., Canva)
• * Travel: 15% including BBYO Staff Conference, BBYO International Convention, team retreats, and funder meetings
• * Attend all major BBYO events including Staff Conference, and International Convention each year, as well as team retreats and other events as assigned
• * Unrestricted authorization to work in the U.S. without holding a visa or sponsorship
• * To perform this job successfully, the individual must be able to perform each essential duty/function with or without reasonable accommodation in accordance with applicable law
• Open to staffing summer programs should candidates be interested (not required)

Qualifications

Must Haves

• * Washington, DC preferred, open to remote locations in the United States
• * A bachelor's degree in English, journalism, marketing, communications, or related area
• * 3–5 years of experience in non-profit communications, donor relations, or related field
• * Understanding of fundraising principles and the donor journey
• * Exceptional writing, editing, and storytelling skills with a supporter-centric mindset
• * Strong project management and organizational abilities; able to manage multiple projects and deadlines
• * Familiarity with Jewish culture, values, and community preferred
• * Some experience with CRM systems (e.g., Salesforce), email marketing platforms (e.g., Salesforce Marketing Cloud), and basic design tools (e.g., Canva)
• * Travel: 15% including BBYO Staff Conference, BBYO International Convention, team retreats, and funder meetings
• * Attend all major BBYO events including Staff Conference, and International Convention each year, as well as team retreats and other events as assigned
• * Unrestricted authorization to work in the U.S. without holding a visa or sponsorship
• * To perform this job successfully, the individual must be able to perform each essential duty/function with or without reasonable accommodation in accordance with applicable law

Nice to Haves

• Open to staffing summer programs should candidates be interested (not required)

Benefits

• This position is also eligible for a bonus incentive.
• Flexible work environment
• Unlimited paid time off (PTO)
• 18 paid secular and Jewish holidays
• PLUS two-week long office shutdowns
• Medical, dental, vision, short- & long-term disability, and 2.5x salary life insurance
• Generous 403b and Roth retirement plan with vested match
• Free access to WellHub, which includes access to gyms, online workouts and wellness apps
• Teen Involvement Benefit stipend
• Flexibility in bringing child(ren) on business travel
• Generous paid parental leave
• We also pay for your TSA pre-check
• Home technology allowance
• Pet insurance options
• Open to remote locations in the United States
• An inclusive culture where authenticity is celebrated, respect is given, and fun is encouraged
• Flexibility in where you work and autonomy in how it gets done