BCD Travel
Posted 24 days agoVerified live 2d ago
Process Manager, Strategy & Optimization
Brief overview
Remote
UndergradOr in progress
$70k–$85k/yrStated range
3+ yrsMinimum
10 H-1B approvalsDept. of Labor
4 green cardsCertified filings
Corporate TravelProcess ImprovementRequirements AnalysisProcess DesignWorkflow DesignScope of Services DesignAmadeus GDSProject Management
About the company
BCD Travelbcdtravel.com
BCD Travel is a Leisure company.
Visa sponsorship history
3 years sponsoring, last filed FY2025
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.10H-1B approved
100%approval rate
1new H-1B hires
4PERM certified
$120,433median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
20233
20243
20254
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
20237
20243
20252
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
20232
20242
Top sponsored roles
Cloud Solutions EngineerSenior Director: Global Program ManagementData Warehouse EngineerSenior Analyst, Information SecuritySenior Director, Global Program Management
Sponsored employees from
IndiaAustraliaUnited States Of America
Job description
Summary
BCD Travel helps companies manage business travel through digital experiences, travel management, meetings and events, and consultancy services. The Process Manager, Operations Strategy & Optimization defines and continuously improves operational service delivery by designing scalable processes, aligning cross-functional teams, supporting technology and service model changes, and driving initiatives that improve efficiency, consistency, quality, and customer outcomes.
Responsibilities
- Conduct discovery sessions to identify business requirements and design processes that align with business objectives and best practices
- Partner with operations to identify servicing needs, operational challenges, and improvement opportunities
- Provide recommendations and future-state solutions that align operational capabilities with business needs
- Drive initiatives that improve operational efficiency, service consistency, quality, and customer outcomes
- Support the successful implementation of new technologies, operational initiatives, and service model changes
- Partner with Product and Technology teams to support operational readiness for technology initiatives
- Support testing, adoption planning, communication, training support, and post-implementation stabilization activities
- Assist with organizational change initiatives, transformation efforts, and operational improvement programs
Skills
- Prior corporate travel experience
- Experience in operations, process improvement, project management, consulting, or program management
- Experience designing and documenting requirements, processes, workflows, and scope of services
- Knowledge of GDS Amadeus
- Strong analytical and problem-solving capabilities
- Experience supporting cross-functional initiatives
- Excellent communication, facilitation, and presentation skills
Qualifications
Must Haves
- Prior corporate travel experience
- Experience in operations, process improvement, project management, consulting, or program management
- Experience designing and documenting requirements, processes, workflows, and scope of services
- Knowledge of GDS Amadeus
- Strong analytical and problem-solving capabilities
- Experience supporting cross-functional initiatives
- Excellent communication, facilitation, and presentation skills
Benefits
- Flexible working hours and work-from-home or remote opportunities
- Opportunities to grow your skillset and career
- Generous vacation days so you can rest and recharge
- A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
- Travel industry professional perks and discounts
- An inclusive work environment where diversity is celebrated
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