BD
Posted 45 days agoVerified live 2d ago
Field Service Technician (Lubbock, TX)
Brief overview
Remote
UndergradOr in progress
$28–$45/hrStated range
3+ yrsMinimum
389 H-1B approvalsDept. of Labor
114 green cardsCertified filings
BD Pyxis Automated Dispensing SystemsComputer ElectronicsWindows OSComputer NetworkingCompTIA A+ CertificationMedical Device Service and RepairElectromechanical Device Service and RepairCustomer Support CertificationPowered and Manual ToolsCustomer Support
About the company
BDbd.com
BD helps advance clinical therapy with the process for patients and health care providers with innovative technology services and solutions.
Visa sponsorship history
4 years sponsoring, last filed FY2026
Data powered by U.S. Department of Labor. This does not guarantee sponsorship for this specific role.389H-1B approved
99%approval rate
80new H-1B hires
114PERM certified
$135,000median wage / yr
H-1B Petition ApprovalsVisas USCIS actually granted: the strongest sign the company sponsors.
2023103
2024110
2025155
202621
LCA Certified ApplicationsAn early filing step, not a visa approval: it signals intent, not confirmed sponsorship.
202324
202436
202527
202622
Green Card (PERM) FilingsCertified green card filings: a long-term commitment to international hires.
202327
202432
202540
202615
Top sponsored roles
Account 3, CostManufacturing EngineerSenior Staff Quality Validation EngineerQuality EngineerEngineer 3, Software
Sponsored employees from
IndiaMexicoCanadaChinaItaly
Job description
Summary
BD is a global medical technology company advancing healthcare through innovative medical technology products. The Field Service Technician provides on-site and remote technical support for BD Pyxis automated dispensing systems, diagnosing and resolving hardware and software issues in healthcare facilities. The role also performs installations, repairs, calibrations, preventive maintenance, documentation, and customer support within an assigned territory.
Responsibilities
- Provide on-site and remote technical support for BD Pyxis automated dispensing systems
- Diagnose, service, and resolve hardware and software issues
- Implement preventive maintenance programs
- Perform installations, repairs, calibrations, and provide sales support
- Maintain accurate documentation of service activities and inventory
- Participate in ongoing training and professional development
- Manage company assets (vehicle, tools, inventory) responsibly
Skills
- Candidates should reside within a 30-mile radius of the position's base location - Lubbock/Amarillo TX
- 5% overnight travel may be required
- On-call experience in a customer-facing/field service environment
- Experience with computer electronics, Windows OS, and networking
- CompTIA A+ Certification
- Medical device or electromechanical device service/repair experience
- Customer Support Certification
- Valid driver's license meeting BD's auto safety standards
- Ability to lift 70 lb. objects from floor to chest level
- Proficiency with powered tools (drills, screwdrivers) and manual tools
- Ability to sit, kneel, squat, bend, and stand repeatedly during 8-10 hour shifts
- Capability to push and pull heavy objects on casters
- Perform fine motor tasks while reaching for extended periods
- Carry a 40 lb. pack on back or shoulder for up to 1 hour
- Drive for up to 6 hours, including in adverse weather conditions
- Climb portable ladders and step stools
- Pass respirator fit test and medical evaluation (may be required for certain service tasks)
- Associate Degree in Healthcare Technology or 3-5 years of combined Hardware/Software/IT experience
- Experience as a hospital pharmacy technician or in a hospital Bio-Med environment
- Prior customer support center experience or training
- Military Bio-Med experience
- Automated Teller Machine (ATM) service experience
- Ability to work independently with minimal supervision
- Strong mechanical, computer, verbal, written, and time management skills
Qualifications
Must Haves
- Candidates should reside within a 30-mile radius of the position's base location - Lubbock/Amarillo TX
- 5% overnight travel may be required
- On-call experience in a customer-facing/field service environment
- Experience with computer electronics, Windows OS, and networking
- CompTIA A+ Certification
- Medical device or electromechanical device service/repair experience
- Customer Support Certification
- Valid driver's license meeting BD's auto safety standards
- Ability to lift 70 lb. objects from floor to chest level
- Proficiency with powered tools (drills, screwdrivers) and manual tools
- Ability to sit, kneel, squat, bend, and stand repeatedly during 8-10 hour shifts
- Capability to push and pull heavy objects on casters
- Perform fine motor tasks while reaching for extended periods
- Carry a 40 lb. pack on back or shoulder for up to 1 hour
- Drive for up to 6 hours, including in adverse weather conditions
- Climb portable ladders and step stools
- Pass respirator fit test and medical evaluation (may be required for certain service tasks)
Nice to Haves
- Associate Degree in Healthcare Technology or 3-5 years of combined Hardware/Software/IT experience
- Experience as a hospital pharmacy technician or in a hospital Bio-Med environment
- Prior customer support center experience or training
- Military Bio-Med experience
- Automated Teller Machine (ATM) service experience
- Ability to work independently with minimal supervision
- Strong mechanical, computer, verbal, written, and time management skills
Benefits
- Reward and recognition opportunities
- A comprehensive Total Rewards program
- Benefits programs
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