Field Service/Installation Technician

Summary

Benco Dental is a family-owned dental distributor seeking a Field Service/Installation Technician to provide hands-on, customer-focused equipment support. The role involves performing field maintenance and repairs, installing equipment, and training staff and customers on equipment use.

Responsibilities

• Providing maintenance and repair services out in the field
• Training staff on using equipment
• Training customers on using equipment

Skills

• Computer proficiency, including knowledge of Windows-based programs
• Organizational skills
• Problem solving skills
• Exceptional communication skills
• Mechanical or Technical experience/education
• Electrical, Customer service, Military, or Software/hardware experience
• Pneumatics
• HVAC
• High School Diploma or equivalent
• Valid driver's license and clean driving record **(Required)**
• Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
• Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
• Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
• Able to work in tight spaces
• Frequent travel to customer sites (daily) and occasional use of power tools
• Technical training in the bio-medical or electronics field **(Preferred)**

Qualifications

Must Haves

• Computer proficiency, including knowledge of Windows-based programs
• Organizational skills
• Problem solving skills
• Exceptional communication skills
• Mechanical or Technical experience/education
• Electrical, Customer service, Military, or Software/hardware experience
• Pneumatics
• HVAC
• High School Diploma or equivalent
• Valid driver's license and clean driving record **(Required)**
• Routine walking, bending, kneeling, and squatting, sitting, standing, reaching, and twisting
• Must frequently lift/lower/carry/push/pull 1 to 55 pounds, occasionally lift/lower/carry/push/pull 56 to 100 pounds
• Position requires routine pushing, pulling, grasping and manual dexterity in the use of hands, arms and shoulders
• Able to work in tight spaces
• Frequent travel to customer sites (daily) and occasional use of power tools

Nice to Haves

• Technical training in the bio-medical or electronics field **(Preferred)**

Benefits

• Medical, Dental and Vision Benefits Effective on Day 1
• 401k Package, Paid Time Off Program, and Profit Sharing
• Associate Discounts and Community Giveback Programs
• College Tuition Savings Program
• Caring Family Culture Toward all Associates
• Certified as a FORTUNE Great Place to Work
• Opportunities to Build a Better Benco through Diversity and Inclusion Resource Groups
• Family owned for 90+ years
• Career development
• Bonuses
• Remote-based / territory-based / virtually-based field position that does not require consistently reporting to a physical Benco location