Beth Israel Lahey Health
Posted 61 days agoVerified live 2d ago
System Engineer
Brief overview
Remote
UndergradOr in progress
$80k–$108k/yrStated range
1+ yrsMinimum
System AdministrationVirtual Server InfrastructureHypervisor PlatformsCloud InfrastructureAWSRHELWindowsTechnical Support DocumentationDisaster Recovery DocumentationTechnical Troubleshooting
Job description
Summary
Beth Israel Lahey Health is a growing organization dedicated to making a difference in people's lives. They are seeking a System Engineer to install, configure, and support data center servers and services, while maintaining an enterprise-level server-based computing environment.
Responsibilities
- Performs System Administrator activities to support multiple Server production systems in an enterprise environment. (essential)
- Maintain and support virtual server and hypervisor-based platform infrastructure services as well as Cloud\SASS Infrastructure. (essential)
- Participates in ongoing monitoring and evaluation of server performance. Provides 7x24x365 on-call response. (essential)
- Creates and maintains technical support documentation and procedures related to new technology installations and implementations as well as Disaster Recovery documentation. (essential)
- As requested by Level 2/3 Engineers participate in technology projects and act as a front-line interface to end-users or as liaison to technology vendors. (essential)
- Performs basic problem management and root cause analysis in identifying, prioritizing, researching and resolving service requests or reported problems in a timely manner and appropriately escalates to other engineers as necessary and within established guidelines. (essential)
- Provides technical troubleshooting advice and serves as a resource to other IS Support Staff members. (essential)
Skills
- Vocational or Technical training required. Bachelor's degree preferred
- 1-3 years related work experience required
- Advanced technical computer skills as required for technical support specific to functional area and related systems
- AWS, RHEL, Windows certifications
- Project management certifications
Qualifications
Must Haves
- Vocational or Technical training required. Bachelor's degree preferred
- 1-3 years related work experience required
- Advanced technical computer skills as required for technical support specific to functional area and related systems
Nice to Haves
- AWS, RHEL, Windows certifications
- Project management certifications
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