Business Solutions Developer

Summary

Blue Cross NC is a health care organization focused on supporting health care delivery and community well-being. The Business Solutions Developer creates and leads technical solutions for moderately complex business needs, automates manual processes, coordinates projects, and provides implementation, training, and post-implementation support.

Responsibilities

• Review and analyze business requirements (or uses cases) to create a technical solution residing outside of the normal Information Services production environment
• Identify and implement automation tools to eliminate manual processes and improve existing systems. Utilize technical solutions for the creation of business enabling tools, error handling management and productivity improvements while adhering to technical specifications, industry developmental standards and service level agreements (SLA’s)
• Independently test and debug code; participate in the testing of other Business Solutions Developers’ projects as needed
• Act as departmental business coordinator on small to medium and/or moderately complex projects:
• Provide consultative support to team members or business partners across business areas. Effectively interview business partners with a focus on fact finding and discovery to ascertain requirements, document as is and to be process and develop metrics and success criteria
• Document and track project plan for work deliverables
• Work with business partner to ensure project moves forward according to plan
• Effectively communicate development and production issues to the project team and/or the manager in a timely manner
• Develop and manage implementation plans with Business area
• Create training materials, support documentation, including user guides and train end users in the use of tools
• Post Implementation; provide support during warranty period, problem resolution including root cause analysis and tool performance trending to ensure efficiency for day-to-day business use. Provide system administration and coordination oversight as needed
• Communicate actions, business impacts and expected results in a meaningful format and at the appropriate level

Skills

• Bachelor's degree or advanced degree (where required)
• 3+ years of experience in related field
• In lieu of degree, 5+ years of experience in related field
• Familiarity with SAS PROC SQL, Tableau, and VBA for data analysis, reporting, and process automation
• Experience in Health Insurance or Healthcare related field is a plus
• Strong collaboration, communication, and interpersonal skills

Qualifications

Must Haves

• Bachelor's degree or advanced degree (where required)
• 3+ years of experience in related field
• In lieu of degree, 5+ years of experience in related field

Nice to Haves

• Familiarity with SAS PROC SQL, Tableau, and VBA for data analysis, reporting, and process automation
• Experience in Health Insurance or Healthcare related field is a plus
• Strong collaboration, communication, and interpersonal skills

Benefits

• Work-life balance, flexibility, and the autonomy to do great work
• Medical, dental, and vision coverage along with numerous health and wellness programs
• Parental leave and support plus adoption and surrogacy assistance
• Career development programs and tuition reimbursement for continued education
• 401k match including an annual company contribution
• Annual Incentive Bonus based on annual corporate goal achievement and individual performance
• Paid Time Off (PTO)
• Flexible remote work with intentional in-person connection in a Hybrid Flex or Remote Flex role
• In a Hybrid-Flex role, work in the office at least two days a week for collaboration and connection
• In a Remote Flex role, work virtually, with a few in-office visits each year for meaningful moments that matter