Summary
Boulevard provides a client experience platform for appointment-based, self-care businesses. The company is hiring a GTM Engineer to architect and scale automation, CRM, and AI-driven systems that improve outbound prospecting, routing, enrichment, seller workflows, and overall GTM productivity.
Responsibilities
- Own the architecture and evolution of automation workflows across Salesforce, Clay, LeanData, Gong, and Outreach to support outbound prospecting, enrichment, lead routing, and lifecycle management
- Design and operationalize AI-driven enrichment workflows in Clay, including custom prompt logic to extract relevant data from SMB websites where traditional data sources are limited
- Define and implement GPT-driven outbound personalization frameworks that improve seller efficiency and increase demos per rep
- Design and maintain integrations across Salesforce, Clay, LeanData, Gong, Outreach, and related GTM systems to ensure accurate, real-time data flow and long-term scalability
- Collaborate with Sales Ops and Marketing Ops to improve routing logic, enrichment standards, and scoring frameworks that support a scaling GTM organization
- Leverage Gong transcripts and conversation data to automate call insights into Salesforce, improving handoffs and cross-functional visibility
- Identify manual processes across the GTM motion and automate them to reduce rep lift and accelerate execution
- Own monitoring, alerting, and error handling for integration workflows, ensuring system reliability and performance
- Define governance standards for enrichment, routing, and data hygiene in partnership with Revenue Operations
- Partner with Revenue Enablement to automate call scoring and enable scalable coaching insights for leadership
- Support rollout and adoption of new workflows by documenting processes, creating SOPs, and recording Loom walkthroughs
- Proactively surface automation opportunities tied to measurable improvements in SDR productivity, enrichment coverage, and pipeline generation
Skills
- What you'll need to thrive:
- * 3 to 5 years of experience in GTM Operations, Revenue Operations, Sales Operations, Marketing Operations or a technical automation role within B2B SaaS
- * Experience supporting a scaling B2B GTM organization with high outbound motion and fast sales cycle
- * Deep hands-on experience with Salesforce and strong understanding of CRM architecture, object relationships, and lifecycle design
- * Direct experience building workflows in Clay and LeanData
- * Experience with automation tools such as Zapier, Workato, or N8N
- * Experience with Gong and Outreach, or similar sales engagement and conversation intelligence tools
- * Strong systems thinker with the ability to design automation that scales and supports accurate reporting, attribution, and forecasting
- * Demonstrated ability to translate automation initiatives into measurable improvements in seller productivity and pipeline performance
- * Strong written and verbal communication skills with the ability to explain technical architecture, tradeoffs, and impact to non-technical stakeholders
- * Collaborative operator who works effectively across GTM teams while maintaining ownership over defined systems domains
- * Comfortable operating as a high-autonomy individual contributor within a fast-paced, scaling SaaS environment
- With hands-on proficiency in Claude Code preferred
- * BA/BS degree preferred
- Admin experience preferred but not required
Qualifications
Must Haves
- What you'll need to thrive:
- * 3 to 5 years of experience in GTM Operations, Revenue Operations, Sales Operations, Marketing Operations or a technical automation role within B2B SaaS
- * Experience supporting a scaling B2B GTM organization with high outbound motion and fast sales cycle
- * Deep hands-on experience with Salesforce and strong understanding of CRM architecture, object relationships, and lifecycle design
- * Direct experience building workflows in Clay and LeanData
- * Experience with automation tools such as Zapier, Workato, or N8N
- * Experience with Gong and Outreach, or similar sales engagement and conversation intelligence tools
- * Strong systems thinker with the ability to design automation that scales and supports accurate reporting, attribution, and forecasting
- * Demonstrated ability to translate automation initiatives into measurable improvements in seller productivity and pipeline performance
- * Strong written and verbal communication skills with the ability to explain technical architecture, tradeoffs, and impact to non-technical stakeholders
- * Collaborative operator who works effectively across GTM teams while maintaining ownership over defined systems domains
- * Comfortable operating as a high-autonomy individual contributor within a fast-paced, scaling SaaS environment
Nice to Haves
- with hands-on proficiency in Claude Code preferred
- * BA/BS degree preferred
- Admin experience preferred but not required
Benefits
- Competitive base pay and performance bonus eligibility
- Equity participation for all full-time employees
- Comprehensive medical coverage with up to 100% employee premium coverage and 75% dependent coverage
- An annual $1,200 HSA employer contribution for eligible plans
- 100% covered dental, vision, life, and disability insurance
- 12 weeks of fully paid U.S. parental leave
- Flexible paid time off, plus 10 U.S. company holidays
- Fully remote with support, including a $200 home office setup allowance and a $50 monthly WFH reimbursement
- $200 quarterly Boulevard Bucks
- One Medical membership
- Employee Assistant Program