Summary
Breezy HR is seeking an Account Manager to build and maintain long-term, trusting relationships with customers. The role oversees assigned accounts, develops new business from existing clients, seeks new sales opportunities, resolves customer issues, and supports company growth.
Responsibilities
- Acting as a communication hub for clients/customers
- Building long-term rapport with customers
- Being able to negotiate contracts effectively
- Resolving customer disputes and attending to enquiries
- Providing reports on account
- Finding opportunities to assist with the growth of the company
- Developing ideas/strategies to help build a good relationship with clients
- Assisting with critical issues and escalations
Skills
- Experience as an Account Manager or related profession
- Excellent communication skills
- Familiar with CRM software and MS Office
- Knowledgeable about delivering solutions based on customer needs
- Ability to manage multiple projects
- Excellent negotiation and leadership skills
- BA/BSc degree in Marketing, Business or related field
Qualifications
Must Haves
- Experience as an Account Manager or related profession
- Excellent communication skills
- Familiar with CRM software and MS Office
- Knowledgeable about delivering solutions based on customer needs
- Ability to manage multiple projects
- Excellent negotiation and leadership skills
- BA/BSc degree in Marketing, Business or related field