Summary
Breezy HR is seeking an Account Manager to support and grow customer relationships. The role oversees assigned accounts, develops new business, manages client communications and disputes, negotiates contracts, and identifies opportunities for company growth.
Responsibilities
- Acting as a communication hub for clients/customers
- Building long-term rapport with customers
- Being able to negotiate contracts effectively
- Resolving customer disputes and attending to enquiries
- Providing reports on account
- Finding opportunities to assist with the growth of the company
- Developing ideas/strategies to help build a good relationship with clients
- Assisting with critical issues and escalations
Skills
- Experience as an Account Manager or related profession
- Excellent communication skills
- Familiar with CRM software and MS Office
- Knowledgeable about delivering solutions based on customer needs
- Ability to manage multiple projects
- Excellent negotiation and leadership skills
- BA/BSc degree in Marketing, Business or related field
Qualifications
Must Haves
- Experience as an Account Manager or related profession
- Excellent communication skills
- Familiar with CRM software and MS Office
- Knowledgeable about delivering solutions based on customer needs
- Ability to manage multiple projects
- Excellent negotiation and leadership skills
- BA/BSc degree in Marketing, Business or related field