Technical Product Manager

Summary

Cambium Assessment, through Lexia's Product Management organization, develops online student and educator applications and platforms for the U.S. PreK-12 education market. The Technical Product Manager guides product improvements and integrity by defining and prioritizing features, managing backlogs and releases, collaborating across the software development lifecycle, and communicating product plans and functionality to stakeholders.

Responsibilities

• Understand the strategic business goals for the product as owned and articulated by the business Product Managers
• Work with customer-facing internal teams to understand desired product feature additions and updates
• Demonstrate proactive understanding of business or market challenges and the ability to offer clear solutions
• Understand and communicate technical constraints and dependencies and how these may affect the roadmap
• Communicate and champion the value of the roadmap goals internally and externally as needed
• Communicate to key stakeholders progress toward the roadmap goals, risks as they materialize, and course corrections when they are needed
• Fulfill the strategic roadmap goals by defining and prioritizing product features and improvements into releases over time
• Drive each release of features and improvements through user stories in cross-functional collaboration with Content, Learning Design, UX Design, Engineering, and QA team members
• Create and manage user stories with clear acceptance criteria, epics for managing related user stories, and bug tickets as they occur; ensure that all cross-functional teams understand these artifacts
• Help manage an up-to-date and prioritized backlog that has a clear and understandable set of prioritized user stories and other tickets as needed; help troubleshoot, prioritize, and assign daily any bug tickets created by the Customer Support and QA teams
• Constantly manage the scope and contents of each monthly release in collaboration with, and with respect to the bandwidth of, all required cross-functional teams
• Become an expert on the expected behavior and user experience of each products' user personas in order to proactively identify and create user stories for improvements and bug tickets for escaped defects
• Experiment with the latest tools to improve the requirements definition process; share findings with the rest of Product Management and cross-functional teams
• Prepare and publish product release notes
• Demonstrate and explain features and functionality to internal and external stakeholders as needed
• Help to create and maintain product documentation such as Help Center articles, user guides, etc
• Create user personas, use cases, feature briefs, and other product documentation as needed to describe and communicate clearly the value of the features under development

Skills

• Bachelor's degree with at least four (4) years of experience in technical product management
• Experience working closely throughout the entire software development lifecycle with UX designers, software developers, and QA engineers as a product manager or product owner
• The ability to think critically and creatively when faced with competing priorities, feature development challenges, and release-blocking issues
• Strong organizational skills and attention to detail with the ability to meet deadlines
• Excellent communication skills in writing for, conversing with, and presenting to engineers, non-technical business leaders, and customers (who could be anywhere from very technical to very non-technical)
• Experience as a product manager for online SaaS products
• Expertise working with Atlassian's Jira software

Qualifications

Must Haves

• Bachelor's degree with at least four (4) years of experience in technical product management
• Experience working closely throughout the entire software development lifecycle with UX designers, software developers, and QA engineers as a product manager or product owner
• The ability to think critically and creatively when faced with competing priorities, feature development challenges, and release-blocking issues
• Strong organizational skills and attention to detail with the ability to meet deadlines
• Excellent communication skills in writing for, conversing with, and presenting to engineers, non-technical business leaders, and customers (who could be anywhere from very technical to very non-technical)

Nice to Haves

• Experience as a product manager for online SaaS products
• Expertise working with Atlassian's Jira software

Benefits

• Remote First work environment with flexibility to balance work with life, regardless of location.
• Reimbursement to help cover the cost of setting up your home or remote office.