Quality Assurance Specialist

Summary

Career Team is a workforce development organization that uses technology and high-touch services to support job seekers. The Quality Assurance Specialist reviews WIOA payment requests and participant expense reimbursements for compliance, accuracy, and completeness, while supporting grant financial management, invoicing, reporting, and audits.

Responsibilities

• Ensure expense submissions from various Career Advisors are in compliance with Federal WIOA, local, State, and corporate policies
• Manage funds from grants to ensure records are maintained to keep the grant in budget with no disallowed costs
• Work closely with Career Advisors and Project Director as well as the Workforce Board to provide financial compliance guidance and insight and participant reporting on assigned projects
• Ensure participant expenditures are entered and processed in a timely manner in accordance with established policies, and budgets within WIOA guidelines
• Manage and monitor project participant financials and update reimbursement status for various project grants to ensure grants are fiscally managed
• Support teams across the four counties with monthly project Invoices and supporting documentation and associated Quality review
• Ability to complete written forms and reports accurately and in a timely manner
• Support team(s) with audit deliverables and program audit requests
• Provide Administrative Support to teams and programs
• Supports growth and program development
• Approach each day and task with a “Zag” mindset
• Other duties and projects as needed

Skills

• Associate degree or higher or an equivalent combination of education and experience
• The ideal candidate must have the ability to interact with co-workers across all locations and in some cases compliance and audit professionals at Customer workforce boards
• Ability to work in a dynamic team environment - must have excellent teamwork, communication, and interpersonal skills
• Ability to work across all levels of management and staff
• Sharp attention to detail with strong organizational, analytical, research and critical thinking skills
• Exceptional time Management skills, ability to meet accounting month end deadlines, extraordinary ability to multitask, be proactive and demonstrate an ability to work independently and in a virtual team environment
• Ability to work independently on routine tasks
• Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient
• Must be able to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism
• Must demonstrate the ability to maintain confidentiality at all times, handle personnel matters effectively, and handle employee and personnel inquiries with sensitivity, tact and diplomacy
• 2+ years of accounting experience and knowledge of WIOA contracts/programs preferred
• Strong computer skills in MS Excel and Google Sheets - experience a plus
• Multilingual or Bilingual preferred

Qualifications

Must Haves

• Associate degree or higher or an equivalent combination of education and experience
• The ideal candidate must have the ability to interact with co-workers across all locations and in some cases compliance and audit professionals at Customer workforce boards
• Ability to work in a dynamic team environment - must have excellent teamwork, communication, and interpersonal skills
• Ability to work across all levels of management and staff
• Sharp attention to detail with strong organizational, analytical, research and critical thinking skills
• Exceptional time Management skills, ability to meet accounting month end deadlines, extraordinary ability to multitask, be proactive and demonstrate an ability to work independently and in a virtual team environment
• Ability to work independently on routine tasks
• Ability to thrive in a fast-paced environment while remaining flexible, proactive, resourceful, and efficient
• Must be able to meet deadlines and work under pressure, including the ability to perform and complete a high volume of work assignments with speed and accuracy, work cooperatively with others and showing courteousness and a high level of professionalism
• Must demonstrate the ability to maintain confidentiality at all times, handle personnel matters effectively, and handle employee and personnel inquiries with sensitivity, tact and diplomacy

Nice to Haves

• 2+ years of accounting experience and knowledge of WIOA contracts/programs preferred
• Strong computer skills in MS Excel and Google Sheets - experience a plus
• Multilingual or Bilingual preferred

Benefits

• 401k with a generous employer match
• Medical, dental, and vision insurance with an employee-sponsored HSA on any qualifying plans
• Disability insurance
• Supplemental insurance
• 100% remote work arrangement